QuickSell - Business Success Consultant

About The Role:

- As a Business Success Consultant / Analyst, you will be instrumental in driving the success of DoubleTick.io customers.

- You will work closely with clients to understand their unique business needs, identify opportunities for growth, and demonstrate the value of our CRM and Marketing Automation tool.

- Your role will involve a deep understanding of business processes, data analysis, and strategic consulting.

Key Responsibilities:

Client Engagement:

- Build and maintain strong relationships with SMB and Enterprise clients.

- Conduct in-depth needs assessments to identify pain points and opportunities.

- Understand clients' business goals and objectives.

Business Analysis:

- Analyze client business processes and identify areas for improvement.

- Map client processes to our CRM solution's capabilities.

- Conduct data analysis to identify trends and insights.

Solution Consulting:

- Develop customized solution proposals tailored to client needs.

- Demonstrate the value proposition of our CRM tool.

- Provide guidance on best practices and industry trends.

Project Management:

- Manage and oversee CRM implementation projects.

- Coordinate with internal teams (sales, engineering, customer support) to ensure seamless delivery.

- Monitor project timelines and milestones.

Post-Implementation Support:

- Provide ongoing support and training to clients.

- Monitor client satisfaction and address any issues promptly.

- Identify opportunities for upselling and cross-selling.

Required Skills And Qualifications:

- MBA or equivalent qualification.

- Proven experience in business analysis, preferably SaaS enthusiasts.

- Strong understanding of CRM solutions and their applications.

- Excellent analytical and problem-solving skills.

- Strong communication and presentation skills.

- Ability to build rapport and trust with clients.

- Self-motivated and results-oriented.

- Proficiency in data analysis tools (e. , Excel, SQL).

Preferred Skills:

- Experience in the SMB and Enterprise segments.

- Knowledge of industry-specific CRM best practices.

- Certification in CRM or business analysis.

- Familiarity with Rest APIs

- If you are a passionate and driven individual who thrives on solving complex business problems, DoubleTick is your career's ideal launchpad.