Qualys - Lead Salesforce Business Analyst

Brief Description

As a Salesforce Lead Business Systems Analyst, you will be part of a dynamic team responsible for gathering requirements, designing scalable solutions, and supporting end-to-end testing to ensure solutions meet business needs and quality standards.

Full Job Description

- As a Salesforce Lead Business Systems Analyst, you would support our CPQ systems and processes.

- This role will lead the analysis and design of scalable CPQ solutions, collaborate closely with cross-functional teams, and contribute to system testing and quality assurance to ensure robust, error-free implementations.

- You should have around 5-10 years of experience and good understanding of QA methodology, processes and associated automated testing tools.

- This position is in our Pune, India office and the candidate should be open to work from office as per company policy.

Primary Skills:

- Strong CPQ domain knowledge, with a deep understanding of pricing, quoting, and configuration processes.

- Lead requirements gathering and analysis for CPQ-related business processes across Sales, Finance, and Product teams.

- Collaborate cross-functionally to define, prioritize, and implement CPQ enhancements and new features.

- Support CPQ configuration activities, ensuring alignment with business rules and pricing logic.

- Expertise in Functional, Regression, Integration, and Performance Testing.

- Solid understanding of QA methodologies, tools, and best practices.

- Strong ability to trace test cases to business requirements to ensure comprehensive test coverage.

- Skilled in writing, maintaining, and executing test cases.

- Ensure adherence to quality standards throughout the software development lifecycle.

- Plan, document, and track test results to ensure system functionality is defect-free and aligned with business expectations.

- Troubleshoot and resolve production environment issues related to CPQ and connected systems.

- Review requirements, specifications, and technical design documents to provide clear and actionable feedback.

- Communicate effectively with stakeholders regarding system changes, issues, and enhancements that may impact data, workflow, or functionality.

Nice to Have:

- CPQ Certifications.

- Experience with CRM and ERP integrations.

- Experience working in an Agile/Scrum development process.

- Basic SQL skills or experience with data validation.

- Experience with test management tools like jira.

- Soft Skills & Non-Technical Qualities.

- Passion for quality, accuracy, efficiency.

-Excellent verbal and written communication skills.

- Good interpersonal skills.

- Good time management skills.

- Ability to multi-task and prioritize.

- Strong problem-solving abilities.