QualityKiosk Technologies - Project Manager - BFSI Domain

Description:

Qualification:

- Management with minimum 1 year of professional experience (including internships/academic projects)

Role Overview:

The role focuses on hands-on evaluation of AI applications such as chatbots and business AI models. The candidate will follow defined testing guidelines to assess performance, output quality, and user relevance.

Key Responsibilities:

- Evaluate conversational AI, chatbots, and other AI models using planned test cases

- Perform accuracy checks, benchmarking, and structured quality evaluation

- Document findings, observations, and improvement suggestions

- Collaborate with project managers and SMEs to enhance output quality

- Help design simple evaluation datasets and scenarios

Preferred Background & Skills:

- Domain exposure to Banking/Financial services (preferred, not mandatory)

- Experience with chatbots or digital customer service platforms is added advantage

- Basic awareness of AI and machine learning (on-the-job learning supported)

- Detail-oriented, analytical, and comfortable working with digital tools