Key Responsibilities
- Define and champion the organization-wide quality vision, aligning it with long-term business strategy and operational goals.
- Act as a strategic partner to the leadership team, influencing decision-making with a strong focus on quality, risk mitigation, and continuous improvement.
- Lead the development and deployment of robust Quality Management Systems (QMS), ensuring adherence to regulatory and customer standards.
- Drive a culture of accountability and quality ownership across departments through strong leadership presence and cross-functional collaboration.
- Mentor and develop leadership talent within the quality function, building a high-performing and future-ready team.
- Lead enterprise-level quality transformation initiatives, including digitalization, process optimization, and adoption of best practices.
- Establish data-driven governance through KPIs, dashboards, and review mechanisms to ensure transparency and performance tracking.
- Serve as the escalation point for critical quality issues, ensuring swift resolution and effective stakeholder communication.
- Strengthen customer confidence by proactively engaging with key clients and addressing quality expectations.
Qualifications & Experience
- 18+ years of experience in Quality Management, with significant leadership exposure.
- Strong expertise in quality frameworks such as ISO, Lean, and Six Sigma.
Core Competencies:
- Strategic leadership and business acumen
- Change management and transformation leadership
- Strong influencing and decision-making skills
- Advanced analytical and problem-solving capabilities
- Excellent communication and stakeholder engagement
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