Quality Head - Electrical Manufacturing

Quality Management System (QMS):

- Develop, implement, and maintain the Quality Management System (QMS) in line with ISO and other relevant standards.

- Conduct regular audits to ensure compliance with QMS and drive improvements where necessary.

Quality Control and Assurance:

- Oversee the entire quality control process, from raw material inspection to finished product evaluation.

- Ensure that all products meet customer specifications and industry standards.

- Investigate and resolve quality issues, including root cause analysis and corrective actions.

Standards Compliance:

- Ensure adherence to national and international standards such as ISO, IEC, and other applicable regulatory requirements.

- Stay updated with industry standards and integrate them into the production process.

Process Improvement:

- Implement quality improvement programs such as Lean, Six Sigma, or Total Quality Management (TQM).

- Identify opportunities for process optimization to reduce defects, improve efficiency, and enhance product consistency.

Testing and Documentation:

- Oversee the operation of in-house testing (type testing) facilities and ensure proper calibration and maintenance of testing equipment.

- Maintain accurate documentation of quality inspections, test results, and compliance reports.

To generate and oversee Manufacturing Quality Assurance Plant (QAP) for internal process and customer inspection

Generate Quality Assurance system and process for new product development.

Represent organization in various National & International Forums including various Quality Circle Programs.

Coordination with various National and Internation labs for type/special Testing.

Customer Satisfaction:

- Act as the primary point of contact for customer audits and quality-related queries.

- Address customer complaints promptly by conducting thorough investigations and implementing corrective actions.

- Monitor customer satisfaction metrics and drive initiatives to improve quality perception.

Training and Development:

- Conduct training programs for employees to enhance awareness of quality standards and practices.

- Foster a culture of quality consciousness and continuous improvement across the organization.

Lead and mentor the quality team, including QC leads and QA engineers & ensure compliance with safety & environmental regulations.