Quality Assurance Lead - eCommerce
Posted 2 weeks ago
Posted 2 weeks ago
Description:
Roles & Responsibilities:
- Developing and enforcing quality standards and procedures, ensuring all team members follow them
- Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement
- Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle
- Overseeing the planning and execution of audits, inspections, and tests to evaluate product quality
- Developing and maintaining quality documentation, including test plans, reports, and defect tracking records
- Establishing and maintaining a strong communication channel with other departments to ensure quality expectations are met throughout the production process
- Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence
- Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance
Requirements:
- Proven experience managing QA teams, including training, performance management, and team development
- In-depth knowledge of quality assurance methodologies, tools, and frameworks
- Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages
- Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre)
- Experience with performance testing, load testing, and security testing
- In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment
- Excellent leadership skills with the ability to motivate and inspire a team to achieve quality objectives
- Strong analytical and problem-solving abilities with attention to detail
- Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders
- Strong organizational and project management skills with the ability to manage multiple priorities simultaneously
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