About The Role :
ServiceMax PTC is seeking a Product Manager who will play a pivotal role in building an intelligent, resilient, and human-centric mobile experience that bridges the gap between complex enterprise data and real-world execution anchoring on the following :
- Offline-First Excellence : Building sophisticated synchronization engines that handle complex data conflict resolution silently and reliably, ensuring the technician's workflow is never interrupted by connectivity issues.
- Intelligent Assistance : Transitioning from static forms to AI-driven workflows to reduce administrative burden and improve technician efficiency.
- UX as a Strategy : Prioritizing intuitive design that simplifies the enterprise complexity, making the mobile app an asset rather than a hurdle.
Who you are :
- You are a Product Manager with relevant industry experience, which includes 2-4 years of experience in product management in a fast-paced environment, preferably in a B2B SAAS company.
- You have a strong technical background and excel at analytical thinking.
- You are AI first with proven record of using AI tools in the prod-development cycle.
- You are familiar with Salesforce and/or have built mobile products.
- You are an excellent written and verbal communicator, with keen attention to detail.
- You have a proven track record of taking ownership, taking initiative, and delivering results.
- You collaborate effectively with cross-functional partners, remote and distributed teams.
- You have a learning and growth mindset.
As a Product Manager at PTC, you will :
- Spend a lot of time with our customers to deeply understand their knowledge needs.
- Develop key parts of our product roadmap, marrying customers needs with our product vision.
- Own the end-to-end lifecycle of product features from ideation through launch and iteration.
- Empower the development team by giving context, setting direction, and building alignment.
- Drive customer-focused decisions, clear prioritization, and efficient execution.
- Coordinate cross-functionally with leadership, go-to-market teams, and other key stakeholders across the company.
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