Provana - Leadership Role - US Healthcare

Job Description:

- Handle large scale program management and end to end delivery including client SLA delivery, Client relationship management and ensuring desired profitability.

- Drive continuous improvement and transformation plan for clients using six sigma and L.E.A.N. methodologies.

- Improve the operational systems, processes, and policies in support of the clients' SLAs.

- Maintain adequate and appropriate staffing patterns based on client needs and volumes.

- Organize and develop periodic budget data with the management for maintaining accurate operational finances.

- Conduct cost benefit analysis of the projects including feasibility studies, assessment of the requirements, adaptation, and interface.

- P&L ownership - oversee financial management of the processes and work with respective departments in terms of cost and profitability.

- Manage all activities to ensure completion of project within the time and cost parameters and effective resource utilization to maximize the output.

- Propose and execute innovations in process improvements and optimize performance of the operations.

- Effective and timely coordination and communication with the support functions (Admin, HR, IT, Finance,Sales)

- Ensuring compliance with relevant regulations, standards, and industry best practices, and implementing risk management strategies to mitigate operational risks.

Team Management

- Directing, leading and motivating workforce; imparting continuous job training for accomplishing greater operational effectiveness / efficiency.

- Drive/Create an inclusive, transparent, and collaborative culture in the teams.

- Drive long term talent strategy for the organization, including talent engagement, succession plan at all levels, development, and retention to ensure higher retention rate of employees.

- Manage and create a structure aligned to create best in class client experience and create long term value for Provana.
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Preferred Candidate Profile

- Academic qualification for this role is a graduate in any stream. MBA would be an added advantage.

- Minimum 18 years of experience in relevant field of which minimum of 2 years should be in a director or above role.

- Excellent time management skills and multi-tasking ability

- Strategic thought leadership to grow business.

- External and internal stakeholder management

- Valid US visa.

- Should be open to do frequent travel to US to attend conference / meet clients.

- Comfortable to work from office with flexibility of working in 24-7 environment.