- Architect and implement end-to-end IT automation solutions across infrastructure, cloud, and endpoint environments.

- Design scalable, modular automation workflows using PowerShell, RPA platforms, and automation tools (e.g., Kaseya, Rewst, ImmyBot)

- Collaborate with internal IT and Consulting teams to identify automation opportunities and implement best practices across internal and client environments.

- Develop infrastructure-as-code (IaC) templates and scripts to support repeatable deployment and configuration processes.

- Integrate automation across systems including backup, patching, monitoring, and security enforcement.

- Evaluate and recommend tools, platforms, and technologies to support enterprise-wide automation strategies.

- Ensure that all automation solutions follow IT governance, compliance, and security standards.

- Provide technical guidance, mentorship, and support to junior engineers and cross-functional teams.

- Lead technical proof-of-concepts and pilot implementations for new automation initiatives.

- Own documentation and architecture diagrams for all automation solutions.

- Bachelor's or master's degree in information technology, Computer Science, or a related field.

- 10+ years of progressive experience in IT infrastructure and operations, with a focus on automation and scripting.

- Deep technical expertise in IT Infrastructure, Scripting (PowerShell), RPA, Endpoint Management, Cloud Services, and Backup Technologies.

- Proven experience designing enterprise-scale automation solutions across hybrid environments.

- Strong communication and collaboration skills, with experience working across internal and external teams.

- Ability to operate independently while providing technical leadership and vision.

- Strong IT infrastructure background, server and endpoint management, networking, and system administration.

- Advanced PowerShell scripting skills for infrastructure and process automation.

- Experience with RPA tools and orchestration platforms like Uipath, Autmation anywhere, Blue prism etc.

- Familiarity with Microsoft 365, Intune, SCCM, and other device management tools.

- Deep understanding of backup platforms (e.g., Veeam, Datto, Barracuda, Acronis, MSP360, Cove, etc.).

- Proficiency in cloud and hybrid environments (Azure/AWS) and infrastructure-as-code tools.

- Strong grasp of ITIL and service management principles.

- Experience with ticketing and PSA tools such as HaloPSA, Autotask, or ConnectWise.

- Proven ability to lead projects from architecture to deployment and support.

- Current MSP experience

- Experience with AI tools like Microtica, Ansible, Dynatrace, Terraform, Chef etc.

- Automation & RMM Tools (experience with any of the following is a plus):

o ConnectWise RMM/ Automate

o NinjaOne, Intune

o ImmyBot, Rewst, HaloPSA