Job Description:

As the Project / Delivery Manager, you will own end-to-end Agile delivery governance, planning, and execution while fostering strong communication between client stakeholders and Perennial teams.

Who You Are:

- Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.

- 4-5 years of experience in project/program management, Agile delivery, or similar roles.

- Proficiency with project management tools: JIRA, Confluence, Trello, Microsoft Teams, Microsoft Office; Azure DevOps and Power BI/dashboard reporting preferred.

- Strong grounding in SDLC, Agile (Scrum & Kanban), Waterfall, and hybrid delivery models.

- Hands-on experience running Agile ceremonies - sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives.

- Proven experience engaging senior business and engineering leaders, clients, and vendors.

- Comfortable working in a fast-paced, client-facing environment; experience managing regional or global IT projects.

- Strong understanding of project governance, risk & issue management, dependency management, and feedback mechanisms.

- Working knowledge of DevOps fundamentals, CI/CD concepts, API-based systems, cloud delivery, and QA processes.

- Exceptional written and verbal communication with the ability to mediate and resolve conflicts and manage escalations.

- Well versed with ITIL frameworks and practices.

- Hands-on experience as an Agile Delivery Manager, Scrum Master, or Agile Program Manager.

- Strong understanding of Scrum, Kanban, Lean, and Agile-at-Scale frameworks (SAFe, LeSS, Nexus).

- Experience facilitating Scrum ceremonies across distributed teams.

- Ability to interpret Agile delivery metrics and drive continuous improvement.

- Experience working with Product Owners, Engineering Managers, and Architects.

- Knowledge of DevOps, CI/CD, and modern software engineering practices.

- Experience leading multiple concurrent Agile teams.

- Certifications such as PMP, PMI-ACP, CSM/PSM, or SAFe Agilist are a plus, not mandatory.

What You Will Do:

- Champion Agile principles and foster a culture of continuous improvement across delivery teams.

- Facilitate effective sprint planning, backlog refinement, sprint reviews, and retrospectives.

- Act as the primary point of contact for project stakeholders, sponsors, clients, and vendors.

- Own end-to-end SDLC delivery planning - sprint planning, release planning, resource & capacity planning, and budget/timeline management.

- Partner with Product Owners to ensure backlog readiness, prioritization, and value-driven delivery.

- Ensure alignment between client business objectives and project goals through strategic direction and prioritization.

- Identify potential project risks and develop mitigation strategies; manage dependencies proactively.

- Coordinate cross-functional Agile teams across the engagement.

- Mentor Scrum Masters and Delivery Leads.

- Conduct Agile health assessments and drive action items from retrospectives.

- Promote DevOps and CI/CD adoption.

- Own and report delivery metrics: Sprint Velocity, Predictability Index, Burndown/Burnup, Lead Time, Cycle Time, Flow Efficiency, Escaped Defects, Release Frequency, and Team Capacity & Utilization.