Project Manager

Project Manager

Work Level: Senior Leadership.

Core: Communication Skills.

Leadership: Customer Focus.

Industry Type: Software Product.

Function: IT Project Manager.

Key Skills: Client Interaction.

Note: This is a requirement for one of the Workassist Hiring Partner.

Job description:

- Lead the full implementation lifecycle, from project kick-off through go-live and handover.

- Define project scope, goals, timelines, and deliverables in collaboration with clients and internal stakeholders.

- Coordinate cross-functional teams (product, support, testing) to ensure smooth delivery.

- Manage multiple implementation projects simultaneously, balancing priorities and timelines.

- Identify risks, develop mitigation plans, and ensure timely resolution of issues.

- Monitor project progress, track milestones, and provide regular updates to clients and leadership.

- Ensure strong client relationships throughout the project, maintaining clear communication and managing expectations.

- Document implementation processes, gather client feedback, and support post-implementation transitions.

- Drive process improvements and contribute to the development of best practices for implementation and onboarding.