Job Description - Project/Program Head

Industry: Plastic Injection Mould Manufacturing - Automotive

Location: Vasai, Mumbai

Reports To: Director

Role Summary

The Program/Project will be responsible for expanding business opportunities in automotive injection moulds, managing OEM/Tier-1 clients, driving revenue growth, and leading strategic business initiatives. The role involves identifying new customers, developing long-term partnerships, understanding technical requirements, and ensuring commercial success of mould development projects.

Key Responsibilities

A. Business Growth & Strategy

- Develop and execute business development strategy for domestic and international automotive clients.

- Identify new OEMs, Tier-1 & Tier-2 suppliers for moulds, tooling, and plastic component projects.

- Drive revenue growth, achieve annual sales targets, and expand market share.

- Analyse competitor trends, pricing, and technical capabilities.

B. Customer Acquisition & Relationship Management

- Build and maintain strong relationships with existing and new automotive clients.

- Lead client meetings, plant visits, technical discussions, and commercial negotiations.

- Act as the primary point of contact for customer requirements and project updates.

- Ensure high customer satisfaction and resolve escalations effectively.

C. Project & Technical Coordination

- Coordinate with Tool Room, Design, Estimation, PPC, and Moulding teams for feasibility and project closures.

- Review customer RFQs, drawings, BOMs, mould specifications, and technical requirements.

- Work closely with Design & Tool Room teams to provide accurate commercial proposals.

- Track project progress from RFQ - Design - Manufacturing - Trials - Dispatch.

D. Costing, Estimation & Commercials

- Lead mould costing proposals based on steel grade, machining, design hours, electrodes, process time, etc.

- Prepare commercial quotations, profitability analysis, and pricing strategy.

- Manage payment terms, credit limits, and commercial risk control.

E. Market Development

- Explore opportunities in:

o Automotive plastics

o Interior & exterior trims

o EV parts

o Consumer & industrial plastics (optional expansion)

- Represent the company in exhibitions, trade fairs, and technical events.

F. Leadership & Reporting

- Lead the business development team, set targets, and monitor performance.

- Prepare MIS reports (RFQs, conversions, revenue forecasts, customer pipeline).

- Work closely with management for strategic business planning.

Skills & Competencies Required

- Strong understanding of plastic injection moulds, mould manufacturing cycles, machining, and tooling processes.

- Excellent knowledge of automotive industry standards, RFQ process, and mould development lifecycle.

- Strong commercial acumen, negotiation skills, and technical understanding.

- Excellent communication, presentation, and relationship management skills.

- Ability to lead cross-functional teams and manage multiple projects.

Qualification & Experience

- B.E/B.Tech in Mechanical, Production, Tool Engineering (preferred).

- 18-20+ years of experience in Business Development / Sales in Plastic Injection Moulding / Tooling industry.

- Experience with automotive OEM/Tier-1 customer management is essential.

- Proven track record in winning mould projects and achieving revenue targets.

Key KPIs

- RFQ conversions and new business won

- Annual sales revenue & profitability

- New customer acquisition rate

- Customer retention & satisfaction

- On-time proposals and project closures

- Market expansion initiatives