About the Role:

Position Name: Web Marketing Program Manager

Client Name: Brillio

Location: Remote

Experience Range: 10+ years

Job Description:

We are seeking an experienced Program Manager to manage projects focused on web marketing.

Key Responsibilities:

- Act as the liaison between the Business, Functional and the technical team, ensuring clear communication and alignment of project objectives.

- Take ownership of functional areas within projects, ensuring that business needs are accurately captured and addressed.

- Build strong relationships with internal teams to support ongoing enhancements and deliver optimal solutions.

- Utilise Agile/Scrum methodologies for sprint planning, execution, and stakeholder communication.

- Participate in training initiatives and knowledge-sharing sessions to upskill team members.

Required Skills and Experience:

- Overall 10+ years of experience in IT / Technology / Hi Tech consulting background and program management experience.

- Very good understanding in Order to Cash, Hire to Retire & Customer Support program metrics and have previous work experience on ERPs.

- Exhibits leadership and helps build high-performing teams.

- Facilitates daily scrum meetings and monitors progress against sprint commitments.

- Actively participates in sprint planning and gains commitment of work from the team based on team capacity.

- Coordinates with members within the team and across teams during grooming sessions.

- Coaches and guides the team based on team member's maturity and ensure understanding and adherence to processes.

- Collaborates, communicates dependencies, and builds relationships with other Scrum Masters and Product Owners.

- Ensures that releases are being deployed on schedule and tracked in both Jira & Confluence.

- Facilitates in removal of impediments helping team members work on deliverables throughout the process with minimal interruptions.

- Implement changes to improve efficiency and increase productivity, adjust as needed and incorporate feedback from the team.

- Reports the progress & calls out in case of any help needed for different deliverables.

- Self-starter, motivated, well-organized.

- Good listener, Willing to learn new things and thrive in a fast-paced team environment.

Skills:

- Experience in a deadline-driven, fast-paced environment.

- Must-have: Familiarity with web marketing tools like Adobe Experience Manager and Marketo and marketing automation software, or a background in web or digital marketing systems.

Educational Qualifications:

- Bachelors degree in computer science, Information Technology, Business Administration, or related fields.

Mandatory Skills:

- Program Management & Agile/Scrum Methodologies

- Sprint Planning & Delivery Management

- ERP Processes (O2C, H2R, Customer Support)

- Jira & Confluence

- Release & Dependency Management

- Web/Digital Marketing Systems

- Adobe Experience Manager (AEM) / Marketo (Preferred)