Program Manager/Program Coordinator - Education/Hospitality

Program Manager/Program Coordinator

Description:

We are looking for a Program Manager Executive Education to manage and deliver high-impact executive programs for senior professionals and corporate leaders. This is a high-touch, client-facing role where operational excellence meets world-class learning experiences.

Role Overview:

As a Program Manager, you will be the face of Executive Education programs, owning end-to-end delivery from planning and coordination to on-ground execution and stakeholder management. You will work closely with international faculty, global partners, senior executives, and internal teams to ensure seamless program delivery and exceptional participant experience.

Key Responsibilities:

- End-to-end planning and execution of Executive Education programs

- Coordination with international academic partners and faculty

- Managing program schedules, SOPs, milestones, and documentation

- Hosting live, virtual, and in-person sessions; ensuring flawless execution

- Acting as the primary point of contact for participants and faculty

- Managing participant onboarding, communications, and engagement

- Tracking program dashboards, feedback, ratings, and continuous improvement

- Ensuring adherence to quality standards and brand guidelines

Ideal Candidate Profile:

- 2 to 8 years of experience in Executive Education / Program Management / Client Servicing / Hospitality / Event Management

- Strong customer-facing and stakeholder management skills

- Excellent communication skills with fluency in English

- High attention to detail with strong organizational abilities

- Professional presence; ability to engage senior executives

- Comfortable managing multiple programs and tight timelines

- Proficient in MS Office; Excel & Power Point and exposure to virtual learning platforms is a plus