Roles & Responsibilites:
- Create key dates for each class, 6 months to 1 year in advance of the program start date.
- Gain agreement from Program Manager and share with TA (Training Assistant).
- Liason between Katie A and External Partner to share key dates.
- Create/update master plan spreadsheet for new classes, including key dates to populate formulas.
- Collaborate with Program Planner to build the program plan in Planner and assign tasks.
- Partner with TA and ARCs (Achieve Regional Coordinators) to confirm the final class roster.
- Pull reports from Talent Connect and review Oracle reports to add approved/pending review employees from the Waitlist tab on the master tracker.
- Email ARCs with a deadline to review/confirm the roster and make necessary changes.
- Maintain the Leader Contact List, assigning ARCs/ALCs (Achieve Local Coordinators) per class.
- Request participants to be added to Achieve Team and private class channels.
- Create training schedules for Trusted Partner (TP) and Hartford, if there are multiple sessions.
- Handle schedule change requests and communicate them to Hartford if necessary.
- Submit graduation certificates to the print shop and coordinate shipping.
- Order inventory for graduation certificate holders and pullovers.
- Collect size requests from participants and coordinate shipment with the vendor.
- Manage and collaborate on pre-program and regional communications.
- Update Kickoff Decks and On-the-job learning Deck.
- Present on each Kickoff call and send follow-up emails with recording links and resources.
- Send invites for Kickoffs, TP, and Hartford (approximately 10-15 invites per class).
- Manage ARC/Participant communications and MS Teams posts.
- Maintain Participant Travel Guidelines document for Trusted Partner.
- Maintain Travel Form for scheduling and in-person purposes.
- Maintain high-level Overview resource and support updating other resources.
- Manage spot bonus after CLCS.
- Update Achieve Master Tracker with new classes, training dates, manager changes, and program status changes.
- Create tracking form for state license tracking and share progress reports with Achieve Leadership.
- Support content and materials updates for onboarding curriculum.
- Schedule executive drop-ins and contribute to debrief meetings.
Skills & Competencies:
- Program Planning
- Program Preparation
- Finalize Roster and Update Resources/Teams
- Scheduling Trainings
- Pre-Program and Regional Communications
- Kick-off Details
- Program Communications
- Program Resources
- Participant Tracking
- State License Tracking
- Onboarding Curriculum Creation
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