Job Title: Program Manager - Insurance (P&C)
Location: Noida
Experience: 14 to 19 years
Job Objective:
We are looking for an experienced Program Manager to drive account growth, P&L, operational excellence and client relationships within the Insurance/BFSI domain. The role involves managing large delivery programs, identifying business growth opportunities and ensuring high-quality service delivery while building strong client partnerships.
Key Responsibilities:
- Own account P&L, revenue growth, profitability, budgets and operational performance.
- Drive client relationships, renewals, extensions, cross-selling and new business opportunities.
- Lead end-to-end service delivery, program management and operational governance.
- Identify opportunities for process improvement, cost optimization and business transformation.
- Manage and mentor delivery teams, drive performance management and build leadership capabilities.
- Ensure effective resource planning, utilization and workforce management.
- Collaborate with sales and business teams on proposals, solution development and client presentations.
- Drive innovation, technology adoption and industry best practices to enhance client value.
Required Skills & Experience:
- Strong experience in Insurance/BFSI domain, preferably Property & Casualty (P&C) Insurance.
- Experience working with US P&C Insurance clients is highly preferred.
- Proven experience in P&L management, account growth and large-scale delivery management.
- Strong understanding of program/project management, operational metrics and financial management.
- Excellent client management, stakeholder management and business development skills.
- Strong leadership, people management and strategic planning capabilities.
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