Mon to Fri normal work timing ; Work from Office daily

Office location - Navi Mumbai / Andheri

We are looking for a Program Manager to lead high-impact client engagements, drive stakeholder alignment, and ensure end-to-end delivery of complex, data-driven products.

This role goes beyond execution, it requires strong ownership of outcomes, stakeholder management across business and technology teams, and the ability to translate strategic goals into scalable product solutions.

Key Responsibilities:

1. Stakeholder & Client Leadership (Core Focus)

- Act as the primary point of contact for senior stakeholders (Client + Internal)

- Drive alignment across business, technology, and operations teams

Proactively manage:

- Expectations

- Escalations

- Decision-making forums

- Ensure clarity, trust, and momentum across engagements

2. Program Ownership & Delivery

- Own end-to-end program delivery across multiple workstreams

Ensure:

- Timely execution

- Budget adherence

- Outcome realization

Continuously track:

- Project Costs against deliverables

- Risks

- Dependencies

- Move from task tracking to outcome ownership

3. Product & Solution Thinking

Translate business problems into:

- Product features

- Scalable solutions

Contribute to:

- Business and tech solutioning

- Solution architecture discussions

- Balance business value + technical feasibility

4. Decision-Making & Governance

- Drive micro level structured program governance frameworks

Lead:

- Weekly reviews

- Steering committees

- Status reporting

Take informed decisions considering:

- Business priorities

- Technical constraints

5. Business Impact & Growth

- Support business development & client expansion

Identify:

- Upsell / cross-sell opportunities

Contribute to:

- Proposals

- Solution pitches

What We're Looking For:

Work-Ex:

5-8 years of experience in Program / Project Management

Proven experience managing:

- Enterprise clients (preferably BFSI)

- Multiple stakeholders across functions

- Experience withBFSI / Fintech / Account Aggregator ecosystem is a plus

Core Skills:

- Strong stakeholder management & communication skills

- Ability to drive alignment in ambiguous environments

Solid understanding of:

- Enterprise on prem setups

- Complex data systems

- Scalable architectures

Ability to:

- Balance business vs tech trade-offs

- Drive structured problem-solving

Leadership Traits:

- Ownership mindset

- High agility and accountability

- Comfortable handling ambiguity and pressure

Success in This Role Looks Like:

- Strong stakeholder trust & engagement

- Programs delivered on time, within scope, and with impact

- Clear visibility & governance across initiatives

- Ability to scale engagements and drive business value