Description: The team is looking for an experienced professional to own and drive a strategic program that with a large number of creators who produce content on Meta platforms.

Job Description:

- Oversee Agency Execution: Manage and coordinate the execution of the program across partner agencies, ensuring all program objectives and deliverables are met.

- Contract & Deal Management: Oversee contract distribution, redlining, and management for all creator tiers, including tracking deal terms, renewals, and agency addendums.

- Creator Onboarding & Outreach: Lead and coordinate the outreach and onboarding process for creators, ensuring accurate tracking in program status trackers and timely communication with all stakeholders.

- Fulfillment Tracking & Enforcement: Monitor and enforce deal fulfillment (content delivery, exclusivity, parity, and promotion requirements), collaborating with agencies to ensure compliance and resolve exceptions.

- Payment Oversight: Ensure timely and accurate payment processing for creators and agencies, including invoice management, reconciliation, and coordination with finance and accounting teams.

- Process & Communication Optimization: Establish, document, and continuously improve go-to-market (GTM) communications, workflows, and enforcement guidelines in partnership with cross-functional teams.

- Standup & Stakeholder Management: Organize and participate in regular standups with agencies and internal teams, addressing open questions, troubleshooting issues, and escalating as needed.

- Reporting & Data Coordination: Gather, validate, and disseminate program data and reports (e.g., payment trackers, fulfillment status) to internal stakeholders and downstream teams.

- Agency Relationship Management: Serve as the primary point of contact between Meta and agency partners, ensuring clear communication, alignment on program goals, and resolution of operational challenges.

- Continuous Program Evaluation: Evaluate and refine program processes, enforcement practices, and communication strategies to drive efficiency, creator satisfaction, and program success.

Skills/Experience Required:

- Strong stakeholder management and analytical skills

- Demonstrated ability to execute large scale, complex programs at scale

- Ability to quickly experiment, iterate and scale process improvements; Strong bias for action

- Ability to identify available resources, self-learn and quickly gain expertise in new areas

- Experience of having worked in large cross-functional, multi-national, multi-cultural environments

- Demonstrated ability to influence internal and external stakeholders to achieve business objectives

- Strong understanding of social media and short-form video ecosystem

Experience-level/Education:

- Master's or Bachelor's in any related field.

- 3+ years of experience in program-management/consulting roles

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