Program Analyst

Job Responsibilities :

- Analyze and evaluate current business processes and identify opportunities for improvement.

- Collaborate with cross-functional teams to gather requirements and create functional specifications.

- Develop detailed project plans and track progress to ensure timely delivery.

- Perform data analysis and create insightful reports to support strategic decision-making.

- Coordinate with software development teams for system enhancements and issue resolution.

- Monitor project KPIs and ensure alignment with business goals.

- Prepare documentation, training materials, and user guides as needed.

Required Skills :

- Proficiency in tools like MS Excel, SQL, Power BI/Tableau, and Jira.

- Familiarity with Agile/Scrum methodologies.

- Excellent communication, documentation, and stakeholder management skills.

- Ability to handle multiple projects simultaneously and prioritize tasks effectively.

Educational Qualification :

Pros of this Role :

- Career progression into Product Management, Business Analysis, or Project Management.

- High demand for Program Analysts across IT and Consulting sectors.