Production Manager - CNC Plant - Gold & Platinum Jewelry Manufacturing

Role Purpose:

The Production Manager - CNC Plant will lead end-to-end CNC manufacturing operations for diamond-studded gold and platinum jewelry. The role is responsible for driving high OTIF and fast TAT, optimizing cost per gram, ensuring first-time-right quality as per customer specifications, and leveraging latest CNC technologies to improve productivity, precision, and throughput.

Key Responsibilities:

Production & Delivery Excellence:

- Lead daily CNC production planning and execution to ensure high OTIF and committed TAT.

- Drive capacity planning, line balancing, and workflow optimization to meet peak demand and export timelines.

- Ensure adherence to customer-specific quality standards and design specifications.

Process Excellence & Cost Management:

- Improve productivity and yield; reduce rework, scrap, and cost per gram.

- Monitor and improve FTA (First Time Acceptance) through process discipline and quality checks.

- Identify opportunities for cycle time reduction, automation, and process simplification.

Technology & CNC Operations:

- Drive adoption and effective utilization of latest CNC jewelry manufacturing technologies and machines.

- Work closely with CAD, RPT, and Product Development teams to ensure manufacturability and faster sample-to-production conversion.

- Lead machine capability enhancement, tooling optimization, and preventive maintenance planning.

Quality, Compliance & Continuous Improvement:

- Ensure consistent product quality for gold and platinum CNC jewelry as per buyer and market requirements.

- Drive Kaizen, Lean, Six Sigma, and continuous improvement initiatives within CNC operations.

- Ensure compliance with internal SOPs, safety standards, and quality protocols.

People Leadership & Capability Building:

- Lead, mentor, and develop CNC supervisors, programmers, and machine operators.

- Build a high-performance shop-floor culture with focus on discipline, ownership, and delivery excellence.

- Drive skill upgradation on new CNC technologies and advanced machining practices.

Stakeholder Collaboration:

- Partner with PPC, Merchandising, Quality, Exim, and Supply Chain teams for seamless order fulfillment.

- Support customer audits, technical discussions, and process walkthroughs when required.

Key KRAs & Metrics:

- OTIF (On-Time In-Full Delivery)

- TAT (Turnaround Time)

- Cost per Gram

- FTA (First Time Acceptance)

- Productivity per Machine / per Head

- Rework and rejection reduction

- CNC uptime and throughput

Desired Profile:

Education:

- Engineering/PG (Mechanical / Production / Industrial) preferred

- Diploma / specialized certification in CNC machining is an added advantage

Experience

- 12-18 years of experience in CNC-based jewelry manufacturing

- Strong hands-on exposure to gold and platinum CNC jewelry production

- Proven track record of managing OTIF, TAT, cost, and quality KRAs

Technical & Functional Skills:

- Deep understanding of CNC machines, tooling, fixtures, and jewelry manufacturing processes

- Strong knowledge of latest CNC technologies used in precision jewelry manufacturing

- Process optimization, capacity planning, and production analytics

- Working knowledge of Lean, Kaizen, Six Sigma is preferred

Leadership & Behavioral Competencies:

- Strong shop-floor leadership and people management capability

- High ownership, execution excellence, and problem-solving mindset

- Customer-centric approach to quality and delivery commitments

- Data-driven decision making and continuous improvement orientation

DEI Statement (Kama Commitment):

We believe in building an inclusive, diverse, and equitable workplace. We encourage applications from all qualified candidates irrespective of gender, age, background, disability, or personal identity, and are committed to creating a respectful and empowering work environment.