
Notice: Immediate to 45 days or serving notice period.
- Domain : Exposure to Payments Services Products(Cards & Payments) and/or Insurance Business Domain must.
- Job Description - Serves as the "translator" for both the customer and market, as well as internal stakeholders, including but not limited to business lines, and cross-functional teams.
- Identifies objectives and key results and analyze customer feedback and usage metrics to recognize key pain points and opportunities to address.
- Exposure to Payments Services Products and/or Insurance Business Domain must.
- Preferred experience on Cloud Migration will have a good head start for the position.
- Trains customers on new product features, partnering with stakeholders.
- Defines product backlog items that ladder up to epics and ensure the backlog is visible, clear and prioritized.
- Identifies, tracks, and mitigates product dependencies.
- Integrates usability studies, research and market analysis into product requirements to enhance user satisfaction.
- Grows knowledge of how and when to leverage design thinking, UX, and other frameworks into the process for a flexible hybrid methodology that fits the team, product, and customer.
- Demonstrated experience providing customer-driven solutions, support or service and Reltio experience is highly preferred.
- Solid knowledge of the technology industry, including current and emerging digital solutions and trends, as well as data science space.
- Solid knowledge of agile methodologies, managing data and tech solutions, industry standards and best practices.
- Solid knowledge and understanding of the market, users, and landscape of digital products and applications.
- Demonstrated verbal and written communication skills with ability to transfer knowledge.
- Demonstrated experience fostering a collaborative and cross- functional team environment.
- Demonstrated experience applying critical thinking to the analysis of opportunities and making recommendations accordingly.
- Demonstrated experience being results-oriented with a bias for action, meeting deadlines with attention to detail, accuracy, and follow-through
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