Description:

Looking for Immediate joiners/less notice period, Global Banking experience is MUST

Domain: Commercial / Corporate Banking

Role: Product Owner

Skillset: Product Owner Commercial / Corporate Banking + Digital Transformation, Customer Onboarding, Online banking, Mobile banking, Self-service channel, Pricing & billing, Knowledge management tool,

Role Summary:

As the Product Owner for Commercial & Corporate Digital Channels, you will be the strategic leader and voice of the client for our online and mobile banking platforms, self-service tools, and key digital processes. You will own the product vision, roadmap, and backlog, translating complex banking needs into intuitive digital experiences that drive client satisfaction, operational efficiency, and revenue growth. Your expertise in commercial banking and digital innovation will be critical to our success.

Key Responsibilities:

Product Strategy & Vision:

- Define and communicate the product vision and strategy for digital commercial banking channels (web, mobile, API).

- Develop and maintain a prioritized product roadmap aligned with business objectives, client needs, and market trends.

- Conduct competitive analysis and market research to identify opportunities for differentiation.

Backlog Management & Agile Execution:

- Act as the primary point of contact for the Agile development team (Scrum Master, Developers, UX/UI Designers).

- Create, prioritize, and refine the product backlog with clear user stories, acceptance criteria, and business value.

- Lead sprint planning, reviews, and retrospectives to ensure on-time delivery of high-quality features.

Stakeholder Management & Collaboration:

- Collaborate closely with key stakeholders including Relationship Managers, Operations, Compliance, Risk, Legal, and Marketing.

- Gather and synthesize requirements from clients, frontline staff, and internal teams into actionable product features.

- Manage expectations and provide regular updates on product progress, risks, and deliverables.

Domain Expertise & Feature Ownership:

- Digital Onboarding: Streamline and digitize the end-to-end client onboarding journey for lending, accounts, and services.

- Cash Management & Payments: Enhance capabilities for ACH, wires, batch payments, account reconciliation, and liquidity management.

- Self-Service Lending: Drive features for credit line inquiries, loan applications, and document submission.

- Pricing & Billing: Collaborate with finance teams to implement transparent digital pricing models and billing displays.

- Knowledge & Service: Integrate and optimize internal knowledge management tools to support client self-help and frontline staff efficiency.

Performance & Analytics:

- Define key performance indicators (KPIs) and success metrics for digital adoption, client engagement, and process efficiency.

- Analyze product performance data and user feedback to iterate and optimize the product continuously.

- Monitor the health of the digital channel and ensure platform stability and performance.

Qualifications & Skills

Experience:

- 5+ years of experience in Commercial or Corporate Banking, with deep knowledge of banking products (lending, cash management, trade finance).

- 3+ years of proven experience as a Product Owner or Product Manager in a digital or fintech environment, preferably within financial services.

- Hands-on experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).

Technical & Digital Skills:

- Strong understanding of digital transformation principles, UX/UI best practices, and customer-centric design.

- Experience with online banking platforms, mobile apps, API ecosystems, and self-service channel development.

- Familiarity with knowledge management systems and tools used in enterprise environments.

Business & Soft Skills:

- Excellent communication, presentation, and stakeholder management skills.

- Strong analytical and problem-solving abilities, with a data-driven mindset.

- Ability to translate complex business and compliance requirements into clear technical specifications.

- Certified Scrum Product Owner (CSPO) or similar certification is a strong plus.