Product Manager - Transport Excellence & Digital Logistics

Product Manager - Transport Excellence & Digital Logistics

Location: Gurugram (Head Office)

Department: Supply Chain (Global Supply Chain Function)

About the Role:

We are looking for a high-impact Product Manager Transport Excellence & Digital Logistics to lead large-scale digital transformation across global transportation operations. This role will drive the design, deployment, and optimization of next-generation logistics platforms, including TMS, Control Tower, and end-to-end transport digitization.

You will play a critical role in enhancing visibility, efficiency, cost optimization, and customer experience across domestic and international logistics networks through data-driven and technology-led solutions.

Key Responsibilities:

1. Lead Transport Digital Transformation (TMS & I2P)

- Own end-to-end deployment of Transport Management Systems (TMS) across global operations

- Map current (AS-IS) processes and design optimized (TO-BE) workflows

- Drive BRD creation, solution design, and system configuration

- Standardize modules including planning, tracking, ePOD, tendering, and Indent-to-Payment (I2P) cycle

- Ensure seamless integration with ERP (SAP S/4HANA), IoT, and procurement systems

2. Build & Scale Transport Control Tower

- Develop a centralized Digital Control Tower for real-time transport visibility

- Implement predictive analytics, geofencing, and exception management frameworks

- Enable proactive alerts, milestone tracking, and automated notifications

- Drive 100% shipment visibility across domestic and export operations

3. Drive Freight Procurement & Cost Optimization

- Lead digital freight sourcing initiatives including reverse e-auctions and rate benchmarking

- Establish governance frameworks for carrier selection and rate management

- Leverage analytics to drive cost savings while maintaining service SLAs

- Build data-driven negotiation strategies and performance dashboards

4. Enhance Customer Experience through Visibility

- Implement predictive ETA models and milestone automation

- Enable advanced ASN capabilities and automated dispatch visibility

- Strengthen ePOD capture and improve delivery accuracy

- Improve responsiveness and planning efficiency across stakeholders

5. Institutionalize Transport Excellence & Governance

- Define and deploy global KPIs, SOPs, and performance frameworks

- Lead continuous improvement initiatives using RCA and best practices

- Drive capability building across teams and partners

- Ensure standardization across geographies and logistics partners

Stakeholder Management:

- Collaborate with internal teams: Sales, Finance, Manufacturing, Planning, IT, and Logistics

- Work closely with external partners: 3PLs, transporters, technology vendors, IoT providers

- Manage cross-functional alignment for seamless execution of digital initiatives

Eligibility Criteria:

Experience:

- 7-12 years in transport operations, digital logistics, or supply chain transformation

- Strong experience as Product Manager / SME for TMS deployment

- Exposure to platforms like Blue Yonder, Pando, Zeus preferred

Core Skills:

- Expertise in Digital Control Tower & real-time visibility platforms

- Strong understanding of I2P cycle (dispatch tracking invoicing audit)

- Knowledge of SAP S/4HANA, API integrations, IoT/telemetry

- Advanced analytics using Power BI / Tableau

- Strong problem-solving, process re-engineering, and cost optimization skills

- Proven stakeholder, vendor, and change management experience

Education:

- MBA / MS in Supply Chain, Operations, Industrial Engineering, or related field

- Preferred certifications: APICS (CSCP), Lean Six Sigma, PMP/Prince2

Key Decision-Making:

- Define transport workflows, Control Tower logic, and carrier allocation frameworks

- Approve freight procurement strategies within defined thresholds

- Recommend strategic investments in AI/ML, visibility platforms, and network optimization

Key Challenges:

- Driving adoption of digital platforms across geographies and partners

- Ensuring real-time, accurate data visibility across fragmented ecosystems

- Managing complex integrations across SAP, TMS, IoT, and analytics platforms

- Balancing cost efficiency with service excellence