Product Manager - SaaS & B2B Tech

Description:

Product Strategy & Vision

- Own the roadmap for your product vertical end-to-end.

- Identify opportunities through user insights, data patterns, and market understanding.

- Translate business and merchant problems into clear product direction.

Problem Discovery & Requirements

- Work closely with merchants, sales, CX, and implementation teams to understand workflows deeply.

- Break complex operational problems into structured solutions.

- Write crisp PRDs, flows, and specs that engineering and design can execute on smoothly.

Execution & Delivery

- Collaborate with engineering & design to ship product increments consistently.

- Ensure clarity on edge cases, dependencies, and system behavior.

- Own sprint planning, prioritization, backlog quality, and delivery timelines.

Technical Depth

- Understand the architecture, APIs, data flows, integrations, and constraints of a multi-product SaaS stack.

- Work closely with engineering to navigate technical trade-offs.

- Make decisions with awareness of performance, scalability, and reliability.

- Ability to read API docs, discuss data models, and handle cross-system logic is a plus.

Product Quality & Scale

- Define success metrics and track them through dashboards and analytics.

- Partner with QA for use-case coverage and edge-case handling.

- Monitor performance, adoption, and merchant feedback to drive constant iteration.

Cross-functional Leadership

- Work with sales, onboarding, support, and enterprise teams to ensure smooth rollout and adoption.

- Conduct training, product walkthroughs, and internal evangelism.

- Present roadmaps and product insights to leadership.

What Were Looking For

Must-Have

- 4-6 years of product management experience in SaaS / B2B tech (PM or SPM level).

- Experience shipping end-to-end product features not just owning documentation.

- Strong analytical skills and comfort working with data, funnels, metrics.

- Excellent problem solving, structured thinking, and ability to break down complexity.

- Technical curiosity you understand APIs, workflows, data flows, system behavior.

- Ability to drive execution independently in a high-speed environment.

Good-to-Have

- Experience in SaaS, POS systems, payments, inventory, or CRM/marketing tools.

- Exposure to enterprise-grade product deployments.

- Understanding of restaurant operations or retail tech.