Job Responsibilities:
- Own the functional evolution and optimisation of the LOS/LMS.
- Work with Business, Credit, Risk and Operations to translate requirements into effective system workflows and solutions.
- Drive automation, STP, TAT reduction and process improvements across the lending journey.
- Manage integrations and technology relationships with CKYC, credit bureaus, Account Aggregator, e-sign, payments, data providers and other lending platforms.
- Own PRDs, process flows, business rules, API requirements, UAT and implementation.
- Work closely with technology teams and external partners to ensure timely and effective delivery.
- Identify system gaps, simplify processes and continuously improve the lending technology architecture.
- Track key technology/product metrics including TAT, STP, system failures, manual interventions and customer drop-offs.
What We Are Looking For:
- 4+ years of experience in lending technology, digital lending, FinTech, NBFCs, banking or product ownership.
- Hands-on experience with LOS/LMS implementation or optimisation. Understanding of lending processes, credit workflows and digital customer journeys.
- Experience working with APIs, third-party technology vendors and fintech integrations. Strong analytical and problem-solving skills.
- Ability to convert business requirements into clear functional and technology requirements.
- Strong execution, stakeholder-management and ownership skills.
- Experience in Banks, NBFC execution, stakeholder-management and ownership skills.
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