Forward Deployed Product Manager (Ex-Sprinklr) immediate joiner
Role Overview:
We are seeking a high-impact Forward Deployed Product Manager to bridge the gap between complex product capabilities and real-world enterprise challenges. In this role, you will act as the primary technical product advocate for our most strategic clients, working directly on-site or in close collaboration with client stakeholders to translate their unique business pain points into actionable product requirements.
You will navigate the intersection of engineering, sales, and customer success, ensuring that our platform not only meets but exceeds the operational needs of large-scale organizations. By embedding yourself in the client's ecosystem, you will drive rapid product adoption, influence the product roadmap based on high-value feedback, and ensure that our solutions deliver measurable business outcomes. This is a high-visibility position designed for individuals who thrive in fast-paced environments and possess the technical fluency to solve problems in real-time.
Key Responsibilities:
- Translate complex client requirements into detailed product specifications and user stories to ensure engineering teams build features that solve genuine business problems.
- Partner with enterprise clients to identify workflow bottlenecks and implement tailored product configurations that maximize platform utility and ROI.
- Lead cross-functional collaboration between internal product, engineering, and customer success teams to prioritize feature requests that align with both client needs and long-term product strategy.
- Manage the end-to-end product deployment lifecycle for strategic accounts, ensuring seamless integration and high user adoption rates.
- Conduct deep-dive product training and workshops for client stakeholders to empower them with the knowledge required to leverage our platform's full potential.
- Synthesize feedback from the field into actionable insights for the core product team, directly influencing the evolution of our product roadmap.
Required Skillset:
- Proven ability to manage complex product lifecycles within a SaaS environment, with a specific preference for candidates who have navigated the high-intensity ecosystem of firms like Sprinklr.
- Exceptional stakeholder management skills, with the ability to communicate technical concepts to non-technical business leaders and influence decision-making at the executive level.
- Strong analytical mindset, capable of interpreting data to diagnose client issues and propose scalable product solutions.
- Demonstrated experience in a client-facing product role, showing an ability to balance client demands with internal product vision and engineering constraints.
- High degree of adaptability to thrive in a hybrid work environment across Gurgaon or Bangalore, maintaining productivity and alignment with global teams.
- A solid educational foundation from a premier institute, complemented by 4 to 7 years of experience in product management or technical consulting.
- Ability to act as a bridge between technical teams and business users, ensuring clear communication and alignment throughout the project lifecycle.
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