Product Manager - eCommerce

Responsibilities:

- Collaborate with cross-functional teams (engineering, design, marketing) to define, develop, and launch new products and features on the D2C platform.

- Support in building the product roadmap for the D2C vertical by analysing customer needs, business goals, and market trends.

- Monitor and analyse key performance metrics for business, and identify areas for improvement and growth opportunities.

- Assist in creating detailed product specifications, user stories, and acceptance criteria for new features.

- Conduct market research, competitor analysis, and gather customer feedback to inform product decisions.

- Support in running A/B tests and experiments to enhance the user experience, conversion rates, and customer satisfaction.

- Help coordinate product launches and go-to-market strategies with marketing, growth, and customer support teams.

Requirements:

- 2-4 years of experience in product management, e-commerce, or D2C businesses.

- Exposure to visualisation and dashboarding tools like Tableau, Metabase, Google Data Studio, Clevertap, Python, SQL etc is a plus.

- Basic understanding of UX/UI principles and how they impact customer experience.

- Familiarity with A/B testing methodologies and customer segmentation strategies.