Product Manager - Digital Transformation/Business Analysis

Role:

We are looking for a Digital Product Manager with strong product ownership instincts to work on high-impact digital initiatives. The ideal candidate brings a unique blend of business understanding, user empathy, and digital product thinking. You will act as the bridge between business, design, and engineering teams - ensuring product journeys are user-friendly, scalable, and aligned with strategic goals.

Key Responsibilities:

- Collaborate with product managers and business stakeholders to define and document end-to-end digital journeys (e.g., onboarding, servicing, PL, top-up).

- Translate business goals into BRDs, FSDs, wireframes, and user flows that are easy to understand by tech, design, and QA teams.

- Actively contribute to product roadmap discussions, feature prioritization, and sprint planning.

- Conduct user journey mapping, gap analysis, and benchmarking to identify areas for improvement.

- Own requirement grooming, UAT planning, and testing coordination for product releases.

- Work closely with UI/UX teams to ensure journeys are intuitive and aligned with the digital experience strategy.

- Coordinate with third-party vendors for integrations.

Required Skills & Experience:

- 9-11 years of experience as a Business Analyst, preferably with exposure to both customer-facing digital platforms and internal employee systems.

- Strong understanding of personal loan journeys, onboarding flows, and self-service modules.

- Proven experience in defining or revamping intranet portals or employee apps for mid-to-large organizations.