Responsibilities:

You will be responsible for identifying opportunities, defining and launching features, as well as implementing capabilities tied to a multi-year roadmap.

You will:

- Co-create the Digital Acquisition platform product strategy, roadmap, and growth opportunities for Consumer, Commercial and Banking product offerings

- Lead a team of Platform Product Owners, inspiring and motivating to performance excellence

- Lead with a strong operational and risk management mindset to ensure risk management protocols design, implementation, testing & enhancements

- Own and maintain reusable components and design patterns used across the platforms/shared services

- Own and evolve core APIs and services that support multiple journeys and channels.

- Define and govern standards, contracts, and guidelines for platform usage.

- Partner closely with journey teams to productize proven experiments into scalable, robust capabilities

- Leverage quantitative and qualitative data to drive informed decisions, prioritization and experimentation strategy

- Develop a deep understanding of the customer experience, researching and analysing user experience data and analytics to identify and quantify opportunity areas

- Continuously engage with partners and stakeholders to maintain an always-on iterative feature roadmap, including transparency, regular ceremonies

- Drive Platform objectives with a clear backlog and roadmap tied to:

1. Adoption and reuse metrics (e.g., number of journeys using shared components).

2. Reliability and performance (SLAs, error rates).

3. Speed-to-market enablement (cycle time to spin up new journeys using existing building blocks).

Minimum Qualifications:

- Strong background in digital product and conversion optimization

- Demonstrated ability to articulate a vision and motivate, coach, inspire, and challenge a high performing team to achieve that vision

- Demonstrated negotiation and influencing skills at senior levels of an organization

- Demonstrated experience in leading software development delivery teams

- Highly organized, self-starter, comfortable working in white space

- An ability to work in a deadline driven environment with a fast pace and changing needs

- Attention to detail and a keen understanding of data and analytics

- Excellent written and verbal communication skills and experience working with senior leaders

- Able to build positive relationships, influence decisions and make things happen

- Comfortable with constructive conflict

Preferred Qualifications:

- Experience working within a digital product software development team and experimentation, including A/B, multivariate and multi-armed banding testing

- Experience in building and managing global digital platform products built for scale and reusability

- Experience working with geographically dispersed cross functional teams

- Quantitative degree, MBA preferred