Position Details:

Role/Job Title: Product Manager for Gift City IBU Gandhinagar

Function/ Department: Wholesale Banking

Location: Gift City - Gandhinagar

Who Can Apply: Product Manager / Policy Manager / Portfolio Manager, dealing with any Wholesale Banking / Corporate Banking product

Job Purpose:

1. Tech development/ SFDC conceptualisation and implementation in coordination with technical team.

2. To manage the lifecycle of products, from initial concept to market launch and beyond.

3. Involves understanding customer needs, analyzing market trends, developing product strategies, and collaborating with cross-functional teams to ensure successful product development and monitoring.

4. Optimizing existing products and ensuring they meet regulatory compliance.

5. The role demands proactive management of activities conducted for the IBU such as maintaining the Governing Body Agenda, Governing Body Minutes, Co-ordinating for the meetings, handling of claims and correspondence, effectively maintaining the policies related to the IBU, Invoicing co-ordination with Account payable team and the vendor for uploading in the SEZ Portal.

Roles & Responsibilities:

Primary Responsibilities:

- System coordination with technical team:

1. Enhancements and enrichment of features to meet the product / programs/ process requirements.

2. Define and develop new financial product programs and manage existing ones through their life cycle.

3. Conduct market research, analyse competitors, and identify customer needs to inform strategy.

- Portfolio and Process:

1. Review of Existing Products / Policy/ SOP and modifications along with new product /program launch.

2. Co-ordinate for RBI/IFSCA inspection, Internal and Statutory Audit and ensuring for closure all the queries raised by the concerned auditors.

3. Monitor the portfolio performance like Covenants/ Annual reviews, overdues, etc.

4. Serve as a central point of contact for teams like IT, Risk, Legal, operations, and compliance.

5. High proficiency requirement in excel and power point.

- Assist business and functional heads in executing daily responsibilities efficiently (Including Offer letter for Trade Credit and Sanction letter or other Facility Agreements to be signed by the IBU Head).

- Preparing the Governing Body Meeting Agenda / Minutes / presentation with inputs received from other départements.

- Co-ordination for the SEZ submission of invoicing with AP team and the vendor.

- Exercise independent judgment to prioritize email, meeting requests and calendar slots, ensuring critical business matters receive immediate attention.

- Proactively manage emails, scheduling, and all forms of correspondence.

- Coordinate and schedule presentations, reviews, and meetings.

- Customer Experience and complaint handling oversight.

- Handle claims and provide full administrative support to senior leadership.

- Make decisions on delegating routine tasks or escalating high impact items within defined authority.

- Represent the leader's calendar and availability in their absence for internal and external requirements.