Product Manager

Product Manager

Description:

Function: Technical Management Product Management

Product Management: CRM

Responsibilities:

- Define the "Why": Immerse yourself in the world of credit unions.

- Conduct deep research to understand their workflows, data challenges, and unmet needs.

- Build the Roadmap: Develop and own the product vision, strategy, and roadmap from the ground up (0 to 1). You will decide what we build and when.

- Execute with Precision: Translate the product strategy into detailed requirement documents, user stories, and functional specifications.

- Lead the Cross-Functional Team: Partner closely with engineering and design to shepherd features from ideation through to launch and iteration in an agile environment.

- Be the AI Champion: Drive the integration of AI and machine learning to create a truly intelligent CRM that is predictive, automated, and incredibly easy to use.

- Measure What Matters: Define key success metrics and use data to inform your decisions, prioritize the backlog, and validate your hypotheses.

- Become the Voice of the Customer: Act as the primary advocate for our users throughout the entire product development lifecycle.

Requirements:

- Experience: 3+ years of product management experience, with a demonstrated track record of taking a software product from initial concept to successful market launch, ideally within a B2B SaaS startup.

- CRM Expertise: You understand the core architecture, workflows, and challenges of modern CRM platforms (e.g., Salesforce, HubSpot, Zoho). You know what works, what doesn't, and why.

- Customer-Obsessed: You have a natural empathy for users and a toolkit of research and discovery techniques to uncover foundational problems.

- AI/ML Acumen: You have experience working on AI-powered features and can effectively collaborate with engineers to leverage data and models for magical user experiences.

- FinTech Passion (Bonus): Previous experience in the financial services or FinTech space is a strong plus.

- Scrappy and Resourceful: You are a master of navigating ambiguity, making decisions with imperfect information, and thriving in a fast-paced, resource-constrained startup environment.

- Exceptional Communicator: You can articulate a compelling vision and communicate complex ideas with clarity to both technical and non-technical stakeholders