
Product Manager
ABOUT US.
We are a fast-growing tech company building a next-generation, secure, and real-time messaging platform aimed at transforming how people communicate globally.
ABOUT THE ROLE.
We are looking for a seasoned Product Manager to lead the development of our core messaging experience including chat, groups, notifications, media sharing, presence, and real-time features.
This role requires deep domain expertise in consumer messaging platforms, a strong technical foundation, and a sharp focus on user experience.
You will work cross-functionally with engineering, design, and marketing to define the roadmap, prioritize features, and drive execution from concept to launch in a fast-paced, agile environment.
KEY RESPONSIBILITIES.
Product Strategy & Vision.
Feature Definition & Delivery.
- Design and deliver features such as: Real-time 1:1 and group messaging; Typing indicators, read receipts, and delivery status; Push notifications and in-app alerts; Media sharing (images, videos, voice notes, files); User presence and status indicators; Message reactions, quoting, forwarding, and replies.
- Collaborate with designers to create simple, intuitive, and delightful user experiences.
- Work with engineers to define detailed product requirements (PRDs), user stories, and acceptance criteria.
Execution & Delivery.
- Prioritize product features and enhancements based on user value, tech feasibility, and business goals.
User-Centered Development.
- Conduct user research and competitive benchmarking to identify gaps and opportunities.
- Champion the voice of the user throughout the product development lifecycle.
- Collaborate with customer support to gather feedback, analyse complaints, and improve user satisfaction.
Cross-Functional Collaboration.
- Coordinate across backend (Erlang, Java), frontend (Android, iOS, Web), DevOps, QA, and design teams.
REQUIRED QUALIFICATIONS.
- 8+ years of product management experience, with at least 5+ years in messaging, social, or communication products.
- Proven track record of delivering complex consumer-facing mobile apps at scale.
- Deep understanding of real-time communication systems, messaging protocols (e.g., XMPP, MQTT), and backend/frontend dependencies.
- Strong technical literacy comfortable working closely with engineers on architecture and tradeoffs.
- Experience working in agile environments, writing PRDs, managing sprints, and driving iterative product development.
- Highly analytical and data-driven; strong proficiency with product analytics tools (e.g., Amplitude, Mixpanel, Firebase).
- Exceptional communication, presentation, and stakeholder management skills.
PREFERRED QUALIFICATIONS.
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