We are looking for a Product Lead who will own the end-to-end product experience for our consumer-facing platform. This is a high-ownership role for someone who thinks deeply about the Indian consumer, obsesses over the smallest friction in a user journey, and has a track record of building products that millions of people actually use and come back to.

You will lead a cross-functional squad of engineers, designers, and data analysts and work closely with business, marketing, and operations to ship product that drives measurable growth.

What You Will Own:

Product Strategy & Roadmap:

- Define and own the product vision, strategy, and roadmap for the B2C platform

- Translate business objectives into a prioritised product roadmap with clear outcomes and timelines

- Identify whitespace opportunities through user research, market analysis, competitor benchmarking, and data

- Make sharp prioritisation calls what to build, what to defer, and what to kill

User Experience & Consumer Obsession:

- Own the end-to-end consumer journey acquisition, onboarding, activation, engagement, retention, and referral

- Conduct regular user research, usability tests, and field visits to deeply understand consumer behaviour and pain points

- Champion the user inside the organisation push back on decisions that compromise the consumer experience

Execution & Delivery:

- Write clear, detailed PRDs and user stories that engineering and design can execute without ambiguity

- Work in agile sprints manage the backlog, run grooming and planning sessions, unblock the team daily

- Set clear release criteria and own the go-to-market plan for every feature shipped

- Ensure product quality define acceptance criteria, oversee QA, and sign off on releases

Growth & Metrics:

- Own key consumer metrics DAU/MAU, activation rate, D7/D30 retention, session depth, conversion funnel, and NPS

- Design and run A/B experiments to optimise flows, features, and messaging

- Use data to make decisions define dashboards, monitor performance, and act on signals quickly

- Work with growth and marketing teams to optimise acquisition funnels and lifecycle communication

Monetisation:

- Identify and build monetisation levers subscriptions, upsell flows, premium features, and transactional revenue

- Balance revenue optimisation with user experience ensure monetisation does not erode trust or retention

- Analyse pricing experiments and willingness-to-pay signals to inform commercial decisions

Stakeholder Management:

- Align product roadmap with leadership, business, marketing, operations, and technology stakeholders

- Communicate product strategy, progress, and outcomes clearly and regularly to senior leadership

- Manage dependencies across teams and resolve conflicts with clarity and data

Who We Are Looking For:

Experience:

- 6 - 10 years of product management experience with at least 3 years in a B2C consumer product role

- Demonstrated experience owning a consumer product at scale ideally 1 million+ MAUs

- Experience in one or more of the following domains preferred e-commerce, fintech, edtech, food tech, health tech, or consumer SaaS

- Track record of shipping impactful products not just features, but outcomes

Skills:

- Sharp product thinking ability to identify the right problem before jumping to solutions

- Strong analytical skills comfortable with SQL, product analytics tools (Mixpanel, Amplitude, Clevertap, or similar), and A/B testing frameworks

- Excellent written and verbal communication PRDs, roadmap decks, and leadership updates that are crisp and clear

- Deep understanding of mobile-first consumer behaviour in India

- UX sensibility you can give sharp design feedback and know what good looks like

- Familiarity with growth frameworks AARRR, jobs to be done, north star metric thinking

Mindset:

- Consumer obsessed you talk to users constantly, not just during formal research cycles

- Outcome oriented you care about what moved, not what shipped

- High ownership you treat the product like it is your own business

- Intellectually honest you kill your darlings when the data says so

- Comfortable with ambiguity you can make decisions with incomplete information and course correct fast

Key Metrics You Will Be Measured On:

- Monthly Active Users and DAU/MAU ratio

- D7 and D30 retention rates

- Activation rate users completing the core action within first session

- Net Promoter Score (NPS)

- Conversion rate across key funnels

- Revenue per user and monetisation metrics

- Feature adoption rate post-launch

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