Senior Leadership Opportunities - Digital Financial Services

Location: Mumbai - Lower Parel / Thane

Experience: 12+ to 18+ years, depending on the role

Industry: Fintech / BFSI / Digital Financial Services

Employment Type: Full-time

Function: Product, Business, Analytics, Data & Technology

The organization is seeking leaders with strong experience in Fintech, BFSI, Digital Platforms, Consumer Internet, Marketplace or related ecosystems, with a proven track record of building and scaling digital businesses and capabilities.

Key Product & Business Domains:

The leadership opportunities span across:

- Digital Product & Product Management

- Investments - Mutual Funds, Fixed Deposits, NPS, Stocks, Bonds, PMS, Wealth & DigiMetals

- Business Loans / SME & MSME Lending

- Home Loans & Business Loans Cross-sell

- Insurance - Life, Health, General & Motor

- Digital Payments - UPI, BBPS, PPI, Merchant Payments & Payment Ecosystem

- Super App / Digital Platforms

- Customer Analytics & Personalization

- Insurance Analytics

- Investment & App Analytics

- Data Engineering

- Technology & Engineering

- Solution Architecture

Key Leadership Responsibilities:

Depending on the function, the selected leader will be responsible for:

- Define and execute business, product or technology strategy aligned with organizational objectives.

- Build and scale digital products, platforms and marketplace capabilities.

- Own customer journeys across acquisition, activation, conversion, engagement, retention, cross-sell and monetization.

- Drive business growth, revenue, profitability, portfolio scale and customer lifetime value.

- Build and manage strategic partnerships with banks, NBFCs, fintechs, insurers, AMCs, brokers, aggregators and other ecosystem partners.

- Develop and scale digital distribution and partner-led capabilities.

- Leverage customer data, analytics, segmentation, propensity models and experimentation to improve business outcomes.

- Work closely with Product, Technology, Analytics, Marketing, Sales, Operations, Risk, Credit, Compliance and other stakeholders.

- Build scalable, secure and high-performing digital platforms and technology ecosystems.

- Drive API integrations, cloud, microservices, data platforms, automation and modern engineering practices where applicable.

- Establish strong governance around product prioritization, technology architecture, data quality, security, privacy and regulatory requirements.

- Build, mentor and lead high-performing teams with strong ownership and execution orientation.

- Drive continuous improvement in customer experience, operational efficiency, conversion and unit economics.

Ideal Candidate Profile:

We are looking for senior professionals who bring:

- 12+ years of relevant experience for functional leadership roles and 15 - 18+ years for senior enterprise leadership roles.

- Strong experience in Fintech, BFSI, Digital Financial Services, Consumer Internet or Marketplace businesses.

- Proven experience in building and scaling digital products, platforms, distribution or marketplace ecosystems.

- Experience managing multiple partners and stakeholders across a complex ecosystem.

- Strong understanding of customer-centric digital journeys and data-led decision making.

- Demonstrated ability to translate business strategy into scalable execution.

- Strong commercial orientation with experience managing business outcomes and/or P&L, wherever applicable.

- Ability to work across business, product, technology, analytics and operations teams.

- Strong leadership, stakeholder management and execution capabilities.

- Willingness to work across Lower Parel and Thane and travel between locations as required.

- Candidates should be open to relocation to Mumbai where applicable.

Important Hiring Criteria:

Candidates from the Fintech space with experience in a marketplace ecosystem and digital distribution will be preferred. Experience limited only to manufacturing-oriented businesses is not aligned with the requirement. Digital capability-building and scalability are key requirements across the leadership positions.

What You Will Drive:

Join a leadership team working on building a multi-product digital financial services ecosystem, with opportunities to shape products and businesses across:

- Lending | Insurance | Investments | Payments | Cross-sell | Analytics | Data | Super App | Technology

If you have built and scaled digital businesses, products, platforms or marketplace ecosystems and are looking for an opportunity to create large-scale customer and business impact, we would like to hear from you.

Location: Mumbai - Lower Parel / Thane

Experience: 12+ years onwards, depending on the role