Posted by
Posted in
Banking & Finance
Job Code
1696307
ONLY QUALIFIED CA OR CPA OR ICCA OR CPA need apply.
Role Summary :
- This new role in the Finance organization is critical to establishing and embedding a Global Centre of Excellence in the heart of the Finance organization. The client has previously transitioned activities to Regional shared services in locations such as Milan and Mexico, but a recent review has provided the impetus to move to a single global team for activities including P2P, O2C and R2R.
- The P2P Pillar Manager will lead the implementation of the new P2P process team and be a highly visible advocate for the team and the services it delivers. The initial focus will be on standing up the P2P process team and managing the successful transition of Controlling activities from current locations. Thereafter, focus will shift to ensuring excellent service delivery through a suite of P2P operational KPIs and to ensure clear channels of communication and strong relationships are established with the retained Finance teams. A culture that drives continuous improvement will also be established.
- The Global Centre of Excellence is also expected to be fully involved in key projects, including Finance systems implementation and performance improvement initiatives to achieve best in class processes. The Pillar Manager will work alongside other Senior Finance team leaders in the Global Finance Centre of Excellence and with the wider Finance Controlling team and be a strong advocate for our Finance Excellence vision to be trusted business partners that champion growth, create value and manage risk.
Job Requirements :
This is an important new role in the organization that requires a strong, experienced and credible leader, with excellent understanding of all Controlling processes, ability to manage large teams, manage relationships and positively influence change. To be successful in the role it is expected that you will be :
- Qualified accountant with experience working as P2P process leader within a Global Finance function
- Have strong understanding of P2P process, controls and related accounting policies
- Experience of creating a captive Centre of Excellence, recruiting a high performance team and managing the transition of P2P process activities from a diverse set of locations
- Ability to manage service delivery though KPIs
- Be able to trouble shoot and remediate problems at source
- Confidence when leading P2P process and systems change and ensuring the adoption of new ways of working
- Be proactive and able to manage successful relations with Finance and non-Finance team members, including onshore teams and external bodies including external auditors and tax authorities
- Demonstrable track record of managing teams, managing change and building and motivating high-performing teams
- Excellent team management skills and collaborative and inclusive approach to working with team members and colleagues
Detailed Roles & Responsibilities :
The P2P Pillar Manager, Global Finance Centre of Excellence will direct and develop the Centre of Excellence team and ensure delivery of the following key activities :
P2P Process Centre of Excellence Set Up :
- Work with Director, Global Finance Centre of Excellence to create the P2P process Pillar team including determining detailed scope of services, detailed team structure, hiring plans and transition management approach
- Create a P2P process resourcing model and detailed roles profiles to enable the hiring of team members
- Manage the hiring and onboarding of team members
- Ensure office infrastructure, systems access and other enablers are ready for when team members onboard
- Establish the working arrangements for the team including working hours, office/hybrid working, approach to team building and staff engagement
- Manage the transition of activity to the Centre of Excellence, ensuring that process guides and work instructions are documented and that comprehensive readiness assessments are performed before ownership of any work transitions to the Centre of Excellence
- Manage the post transition Hypercare period ensuring that any issues around service delivery are quickly remediated
- Take part in activities to communicate the Centre of Excellence purpose, operation and P2P process team ensuring that users are crystal clear on how to engage with the team
P2P Process Service Delivery :
- Maintain a detailed and up to date record of all in scope P2P process activities 'service catalogue' being delivered
- Operate a resource plan to ensure that staff are available to perform P2P process activities according to the agreed timetable including at peak times and during holiday periods
- Deliver services and maintain a set of P2P process operational KPIs that can track timeliness, cost and accuracy of service delivery
- Develop escalation paths with the retained Finance teams so it is clear who should be contacted in the Centre of Excellence P2P Pillar team to help resolve queries
- Work with the teams in the Studios to develop Service Level Agreements that set out clear expectations on service delivery and turnaround times for managing queries and exceptions
- Put in place periodic management / peer reviews to test that services are being delivered according to agreed processes and work instruction
- As directed, participate in activities to support external and internal audit
- Directly supervise 2 Analysts that are resoponvthe Supplier Masterdata team of 2
- Working with the Group Financial Controlling and other the client's Finance Teams
- Partner with the Group and Regional Finance Controlling teams to review performance and identify opportunities to improve service delivery
- Take part in activities with the Regional Controller's team to build the Centre of Excellence team's understanding of key business drivers, resolve issues and jointly develop opportunities for process improvement
- Work with the Group Finance team, including Tax, Treasury and Finance Systems to leverage existing know-how, process and systems
Controlling Projects and Initiatives :
- Participate in projects sponsored by HQ Controlling to drive P2P process growth and performance improvement, including process standardization initiatives and systems implementation
- Create a culture continuous improvement within the P2P process team
Finance Team Management and Collaboration :
- Manage the P2P process team leaders, setting goals that cascade to their teams
- Create plans for the personal development of team members, including succession plans and performance improvement plans
- Ensure the P2P Pillar team receive regular communication from Finance Leadership to help them become an integral and valued part of the Finance function
- Work as key member of the Finance leadership team, helping to shape, advocate for and deliver our Finance Excellence vision to be trusted business partners that champion growth, create value and manage risk
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Posted by
Posted in
Banking & Finance
Job Code
1696307