Process Excellence Execution Lead - Finance Transformation - Process Excellence Team

Finance Transformation (14-24 yrs)

What's the opportunity?

- The Process Excellence team, part of Group Transformation Office, requires a Process Excellence Execution Lead - Functions / Pan-Bank, to partner with Functions and Pan-Bank stakeholders, supporting relevant transformation activities to evolve and enhance Functions / Pan-Bank ONS / PAN-BANK process performance, ways of working and effectiveness.

- Underpinned by our ambition and mission to standardise, simplify, and digitise the bank, the Process Excellence (PE) team plays an essential role in providing PE foundational capabilities across the enterprise, to identify challenges and opportunities, raise our transformation ambition and support relevant delivery activities relating to process optimisation (waste elimination, process simplification, digitisation and automation).

What will you do ?

- The role holder will partner with key Functions / Pan-Bank stakeholders to identify opportunities to truly transform Functions and Transversals processes, leveraging PE foundational capabilities (e.g. process universe, process reviews, process mining) and provide subject matter expertise for process design and re-engineering for relevant strategic initiatives.

- This role brings all relevant PE foundational capabilities to support Functions / Pan-Bank and deploys capabilities where appropriate:

- Process Universe - ensure Functions / Pan-Bank processes are maintained and leverage data and analytics to identify opportunities to further streamline Functions / Pan-Bank processes

- Business Services (landscape review, process review and / or process mining)

- Knowledge and Training

- Delivery

In partnership with other relevant stakeholder groups (T&O, ST HR, support partners), this role will ensure process excellence design is fit for purpose and delivers value for clients and colleagues and drives significant value from an effectiveness, efficiency and risk & control perspective.

QUALIFICATIONS :

- Minimum 10 years in the project/programme/portfolio management space, supporting or delivering mid-large size, complex initiatives

- Knowledge of the Bank, in terms of key processes, stakeholder groups

- Strategic thinking, ability to identify opportunities and translate this into roadmap and actionable plan

- Knowledge of "SCB ways

- Knowledge of Functions and proven track record of delivery large complex pan-bank programmes

- Knowledge of Process Excellence methodologies (lean, six sigma, zero base design) and proven execution track record

- Strong influencing and communication skills - oral, written and presentation. Proven success in communicating technical information in a simple way.

- A can-do attitude committed to doing what it takes to deliver. Diligent and detail orientated

- Growth mindset. Appetite, ambition and ability to experiment and learn quickly

- Excellent stakeholder management, presentation and communication skills.

- Establishes effective working relationships across the organisation - from senior management to individual teams

- A team player; multi-culturally aware with a proven ability to work in a global service delivery model, with onshore and offshore resources

- Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner

- Demonstrate understanding of and commitment to the Group's core values