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Posted in

BPO

Job Code

1682003

Process Discovery Architect / Process Excellence Specialist - 5 - 15 Years

Location - Pune/Hyderabad/Gurgaon

Summary:

An excellent opportunity for an experienced Process Discovery Architect to support enterprise-wide process excellence and automation initiatives. The role involves identifying, analyzing, and documenting business processes, assessing automation opportunities, and enabling data-driven process improvements across multiple business functions.

Your Future Employer:

A leading global analytics and information services organization that partners with enterprises worldwide to drive transformation, operational excellence, and technology-driven innovation.

Responsibilities:

- Conduct end-to-end process discovery through stakeholder interviews, shadowing sessions, and data analysis

- Document current-state processes using standardized methodologies such as BPMN, SIPOC, and value stream mapping

- Analyze operational data to identify process inefficiencies, bottlenecks, and improvement opportunities

- Evaluate processes for automation suitability in collaboration with Automation CoEs and technical teams

- Support implementation and governance of process discovery and process mining tools

- Prepare detailed insights, reports, and recommendations to support process optimization and decision-making

- Collaborate with Process Owners, Transformation Leads, and Architects to validate process baselines and KPIs

Requirements:

- CBAP (Certified Business Analysis Professional) certification - Mandatory

- 5+ years of experience in process discovery, business process analysis, or continuous improvement roles

- Strong knowledge of process mapping standards (BPMN 2.0) and workflow documentation

- Hands-on experience with process discovery / process mining tools such as Celonis, ARIS, Signavio, or similar platforms

- Proficiency with tools like Excel, Visio, Miro, Lucidchart, or other process mapping applications

- Experience collaborating with cross-functional business and technology stakeholders

- Ability to identify automation opportunities and process optimization initiatives

Working Hours:

Willingness to work Eastern Standard Time (EST) hours to support global stakeholders.

What's in it for You:

- Opportunity to work with enterprise-scale transformation initiatives

- Exposure to global process excellence and automation programs

- Collaborative and innovative work environment

- Strong learning and career growth opportunities

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Job Views:  
8
Applications:  3
Recruiter Actions:  0

Posted in

BPO

Job Code

1682003