Job Description:

Key Responsibilities:

Centralized Pharmacy Operations:

- Oversee end-to-end pharmacy operations for all 10 hospitals from Head Office

- Standardize SOPs, policies, and workflows across hospital pharmacies

- Ensure uninterrupted medicine availability and optimal stock levels

- Monitor prescription dispensing accuracy and patient safety standards

Procurement & Inventory Management:

- Centralize drug procurement and vendor management

- Negotiate pricing, contracts, and credit terms with suppliers

- Implement inventory control measures (ABC/VED analysis, expiry management)

- Reduce pilferage, wastage, and dead stock across units

Financial & Business Performance

- Own pharmacy P&L at group level

- Improve pharmacy margins and overall revenue

- Set pricing strategies in line with regulations and hospital policies

- Track key metrics: inventory turns, gross margins, stock variance, expiry losses

Compliance & Quality Assurance:

- Ensure compliance with Drug & Cosmetics Act, Pharmacy Act, NABH/JCI (if applicable)

- Coordinate audits, inspections, and license renewals

- Ensure proper storage, labeling, narcotics control, and documentation

Technology & MIS:

- Implement and monitor HIS/ERP pharmacy modules

- Ensure real-time MIS reporting for sales, stock, and consumption

- Drive digitization, barcoding, and automation initiatives

Team Leadership & Capability Building:

- Lead and mentor pharmacy heads at each hospital

- Define manpower norms and performance benchmarks

- Conduct regular reviews, audits, and training programs

- Drive a culture of accountability, ethics, and continuous improvement

Strategic Initiatives:

- Evaluate new pharmacy business models (central warehouse, unit dose system, generic optimization)

- Support new hospital onboarding and pharmacy setup

- Coordinate with medical, nursing, finance, and supply chain teams

Key Performance Indicators (KPIs)

- Pharmacy margin improvement

- Inventory turnover ratio

- Reduction in expiry and non-moving stock

- Compliance and audit scores

- Medicine availability and service TAT

- Cost savings from centralized procurement

Qualifications & Experience

- B.Pharm / M.Pharm (MBA preferred)

- 10-15+ years of experience in hospital pharmacy management

- Prior experience handling multi-hospital or chain operations is mandatory

- Strong knowledge of Indian pharma regulations and hospital accreditation standards