Prestige Group - Head - Senior Living Business

Position Overview:

- We are seeking an experienced, visionary, and strategic leader to spearhead our Senior Living business in India.

- The ideal candidate will be responsible for conceptualizing, building, and scaling a portfolio of senior living communities across the country, catering to the needs of Indias growing elderly population.

- This role requires a deep understanding of facilities, healthcare, senior living operations, marketing, and customer experience tailored to senior citizens.

Key Responsibilities:

Strategy & Business Leadership

- Develop and execute the overall strategy for the Senior Living business in India, aligned with organizational goals.

- Identify market opportunities and drive expansion through greenfield development, acquisitions, partnerships, or joint ventures.

- Define short-term and long-term growth and profitability targets.

Development & Operations

- Lead the planning, design, and development of senior living communities from site acquisition to project execution.

- Collaborate with architects, consultants, and healthcare professionals to build world-class, elder-friendly infrastructure.

- Establish and oversee day-to-day operations, including resident services, healthcare tie-ups, hospitality, safety, and maintenance.

Sales, Marketing & Customer Engagement

- Design and implement sales and marketing strategies to attract residents and their families.

- Champion customer experience and continuously improve resident satisfaction.

- Build the brand as a trusted and premium senior living provider.

Healthcare & Wellness Integration

- Partner with healthcare providers to offer on-site and off-site medical services, emergency response, and wellness programs.

- Ensure high standards of assisted living, nursing care, and lifestyle amenities.

Team & Culture Building

- Build and lead a high-performing multidisciplinary team across operations, sales, marketing, healthcare, and facility management.

- Promote a culture of compassion, safety, innovation, and compliance.

Compliance & Governance

- Ensure compliance with all regulatory, health, and safety standards.

- Maintain ethical practices and governance across all aspects of the business.

Key Requirements:

Education:

- MBA / PGDM / Equivalent from a reputed institute.

- Bachelor's degree in business, Hospitality, Healthcare Management.

- Certifications in elder care, healthcare administration.

Experience:

- 15+ years of experience in hospitality, healthcare, or related sectors.

- Minimum 5 years in a leadership role managing large-scale residential or service-oriented operations.

- Prior experience in senior living, retirement communities, or healthcare real estate is an added advantage.

Skills & Competencies:

- Strategic thinker with strong business acumen.

- Deep understanding of Indias aging demographics and senior care landscape.

- Excellent leadership, communication, and interpersonal skills.

- Proven ability to manage P&L and drive business performance.

- Passion for creating meaningful, dignified experiences for the elderly.