Presales Head

Pre-Sales, Technical Marketing and Post Sales Activities

About:

- Product management and pre-sales across software development, technical marketing, and customer-facing roles, including senior product management positions focused on Communication Platform as a Service (CPaaS) solutions.

- This leader will leverage the telco GTM as a relationship and door-opening channel but personally drive value-based conversations to showcase the impact of next-gen solutions.

- The role is perfect for someone who thrives to drive Team-leading from the front in customer meetings, inspiring teams, and shaping market conversations. The expectation is not just growth in revenue but in 'margins, customer stickiness, and strategic value creation'.

- Role involves to Head Go-To-Market & Lead PAN India GP strategy across CPaaS verticals with a focus on enterprise and MSME customer acquisition.

KRAs:

1. Grow Cloud & Platform business 10x

2. Shift sales conversations from price/volume.

3. Drive profitability, margins, and customer stickiness via solution selling.

4. Leverage GTM for door opening, but own value-led engagement thereafter.

5. Partner with regional sales leaders to define account focus and solution priorities.

6. Utilize regional marketing engine to ensure cloud portfolio visibility in all campaigns.

7. Focus primarily on cross-sell and up-sell within the existing customer base.

8. Personally lead critical customer conversations as a playing captain.