Description:

Company Overview:

Praella is an award-winning, full-service eCommerce agency and Shopify Platinum Partner headquartered in Chicago, Illinois. With a strong focus on user-driven design and data-backed decision-making, Praella delivers impactful web and mobile experiences that boost customer satisfaction and business growth. The team works closely with global eCommerce brands, leveraging platforms like Shopify Plus, TradeGecko, ReCharge, and Klaviyo to create seamless, scalable digital ecosystems. Recognized as a Great Place to Work, Praella fosters a collaborative culture centered on innovation, excellence, and client success.

Role Overview:

The Senior Human Resources Specialist will play a key role in managing end-to-end HR operations, ensuring smooth execution of HR policies, and driving employee engagement initiatives. The role requires hands-on experience in recruitment, onboarding, performance management, compliance handling, and fostering a positive organizational culture. Working closely with leadership teams, the specialist will support organizational growth through effective people management and HR best practices.

Key Responsibilities:

- Manage and implement HR policies, procedures, and frameworks aligned with organizational goals.

- Oversee full-cycle recruitment including sourcing, screening, interviewing, and onboarding.

- Administer employee benefits and maintain compliance with statutory and regulatory HR requirements.

- Handle employee relations, conflict resolution, and grievance management professionally.

- Drive performance management processes including appraisal cycles and goal-setting.

- Coordinate training, upskilling programs, and employee development initiatives.

- Maintain accurate employee records, HR documentation, and HRMS data.

- Lead employee engagement activities to strengthen workplace culture and retention.

- Ensure periodic HR audits, compliance checks, and policy updates as needed.

- Collaborate with department heads to understand staffing requirements and workforce planning.

- Support organizational culture-building initiatives to enhance productivity and satisfaction.

Required Skillsets:

- Strong understanding of HR management, employee lifecycle processes, and labor compliance.

- Proficiency in HR policies, employee benefits, and personnel management.

- Hands-on experience in recruitment, onboarding, and employee engagement.

- Excellent interpersonal, communication, and conflict-resolution skills.

- Strong organizational, analytical, and documentation abilities.

- Familiarity with HRMS tools, performance systems, and reporting.

- Ability to work in a collaborative on-site environment with cross-functional teams.

- Exposure to eCommerce or technology-driven organizations is an added advantage.

- Professional certifications such as SHRM-CP, PHR, etc., are a plus.