About Practo - www.practo.com

What if, instead of a job, you had a mission? A mission to create the future of healthcare alongside a team of brilliant, passionate people, on a canvas that touches billions of consumers around the world? It's what we do at Practo.

Practo is made up of people from diverse backgrounds, united by our mission to help people around the world live healthier, longer lives by simplifying ways to be healthy. Our culture revolves around first principles thinking that leads to daring ideas and we have the freedom and opportunity to turn these ideas into reality. We are dedicated to improving healthcare access for everyone and leaving the world better than we found it.

Practo is at the intersection of health and technology. We build products and solutions that impact one of humanity's most personal aspects - health.

Designation: Inside Sales Team Lead

About the Role

We are looking for a motivated and experienced Inside Sales Team Lead with strong experience in SaaS product selling, team leadership, and client engagement. This role requires someone who can drive revenue, guide the inside sales team, and play an active role in the customer journey through product demos and negotiations.

Key Responsibilities

Sales & Revenue Growth:

- Drive SaaS product sales through inbound and outbound channels.

- Own and manage the sales pipeline, forecasting, and conversion targets.

- Drive renewals, upgrades, and cross-sell opportunities.

- Conduct pricing discussions and negotiation with key stakeholders and decision-makers.

Client Engagement & Product Demonstrations

- Conduct professional product demos for prospective and existing clients.

- Present solution fit, value proposition, ROI, and use cases confidently.

- Address objections, ensure clarity on product features, and customize demos based on client requirements.

- Ensure seamless handover to Customer Success post-closure.

Team Leadership & Management

- Lead, motivate, and mentor a team of inside sales executives.

- Track performance metrics and ensure targets are consistently achieved.

- Conduct weekly reviews, performance coaching, and capability-building sessions.

- Support hiring, onboarding, and ongoing training of new team members.

- Maintain accurate CRM compliance and oversee the team's CRM hygiene.

- Prepare and present weekly/monthly sales reports and insights to senior leadership.

- Improve and standardize sales scripts, playbooks, objection handling, and demo flow.

Required Skills & Experience

- 3-6 years of B2B Sales experience, preferably in SaaS/technology sales.

- Minimum 1-2 years of experience managing or leading a sales team.

- Strong experience in delivering demos and handling client calls independently.

- Proficiency in CRM tools such as Salesforce, HubSpot, Zoho, or similar.

- Excellent communication, presentation, negotiation, and stakeholder management skills.