Note:

The candidate should have 15+ years of experience in the Recruitment Industry and should have previously held a Practice Head or Vertical Head role, with end-to-end responsibility for Recruitment, Client Management, and Delivery.

Position: Practice Head - Non IT Vertical

Job Location: Greater Noida West

Work Mode: Work from Office

Experience: 15-20+ years in the Recruitment Industry

Role Overview:

We are looking for an experienced and commercially driven Practice Head - Recruitment & Business Development to lead and scale our recruitment practice from our Greater Noida West office. The role will have end-to-end ownership of the practice, including Recruitment Delivery, Business Development, Client Management, Team Leadership, Revenue Growth, and P&L Management. The ideal candidate should have a proven track record of building recruitment businesses, acquiring and managing key clients, leading high-performing recruitment teams, and delivering sustainable revenue and profitability.

Key Responsibilities:

1. Practice Leadership & P&L Management:

- Take complete ownership of the recruitment practice, including revenue, profitability, costs, productivity, and P&L.

- Develop and execute the annual business plan, growth strategy, and revenue targets.

- Identify opportunities to expand the practice across existing and new sectors.

- Monitor business performance through key metrics such as revenue, gross margin, closures, productivity, client acquisition, and retention.

- Drive operational efficiency and ensure sustainable profitability.

- Present regular business reviews and performance updates to senior management.

2. Business Development:

- Lead the overall Business Development and Client Acquisition strategy.

- Identify, approach, and convert new clients across target industries.

- Build strong relationships with CXOs, CHROs, HR Heads, Business Heads, and senior decision-makers.

- Develop new accounts and expand existing client relationships.

- Lead client pitches, presentations, commercial negotiations, proposals, and contract discussions.

- Build a strong sales pipeline and ensure consistent conversion of opportunities into business.

- Develop strategic partnerships and long-term client relationships.

3. Recruitment & Delivery:

- Own end-to-end recruitment delivery across multiple functions and industries.

- Ensure timely and high-quality delivery against client requirements and agreed SLAs.

- Establish robust recruitment processes, sourcing strategies, and delivery mechanisms.

- Monitor team performance against TAT, closures, quality, productivity, and joining ratios.

- Personally drive critical, senior-level, and strategic mandates where required.

- Ensure strong candidate experience and maintain high standards of recruitment quality.

4. Client Management:

- Act as the senior point of contact for key strategic clients.

- Develop long-term relationships and ensure high levels of client satisfaction.

- Conduct regular client reviews and understand evolving manpower and business requirements.

- Handle escalations and ensure timely resolution of client concerns.

- Identify opportunities for account expansion and cross-selling of recruitment solutions.

5. Team Leadership:

- Build, lead, mentor, and manage a high-performing recruitment and business development team.

- Define team objectives, KPIs, revenue targets, and individual performance goals.

- Coach team members on business development, client management, sourcing, recruitment, negotiation, and closure.

- Build a performance-driven and collaborative work culture.

- Conduct regular performance reviews and develop team capabilities.

6. Strategy & Market Development:

- Identify emerging recruitment opportunities, sectors, and market trends.

- Develop go-to-market strategies for new sectors and service offerings.

- Track competitor activity, market conditions, hiring trends, and talent availability.

- Build a differentiated market proposition for the recruitment practice.

Key Performance Indicators (KPIs):

- Revenue and profitability growth

- P&L performance

- New client acquisition

- Existing account growth and retention

- Business conversion rate

- Recruitment closures and delivery TAT

- Team productivity and utilization

- Gross margin and operating efficiency

- Client satisfaction and repeat business

- Employee or team retention

Mandatory Requirements:

- 15-20+ years of experience in the Recruitment Industry.

- Proven experience in a Practice Head, Business Head, Vertical Head, or Senior Leadership role.

- Strong track record in Business Development and Client Acquisition.

- Demonstrated experience managing Recruitment Delivery and Operations.

- Proven experience in P&L, revenue, or profitability management.

- Strong client-facing experience with senior stakeholders.

- Experience in building, managing, and scaling recruitment teams.

- Strong understanding of recruitment business models, pricing, margins, and commercial negotiations.

- Excellent communication, negotiation, presentation, and leadership skills.

- Strong entrepreneurial and growth-oriented mindset.

- Must be comfortable working from office in Greater Noida West.

Ideal Candidate Profile:

The ideal candidate will be a senior recruitment leader who can independently drive the complete recruitment business lifecycle: Business Development, Client Acquisition, Account Management, Recruitment Delivery, Team Leadership, Revenue Growth, and P&L Management. The candidate should be equally strong in sales or business development and recruitment delivery, with the ability to build a profitable and scalable recruitment practice.

Key Competencies:

Practice Leadership, Business Development, Recruitment, Client Management, P&L Management, Revenue Growth, Account Management, Team Leadership, Delivery Management, Strategic Planning, Commercial Negotiation, Stakeholder Management.