Key Responsibilities - The role-holder - Key accountabilities and responsibilities include: - Strong Delivery management - Drive Transformation using DGEM - Drive Industrialised Intelligent Automation across the portfolio - Strong People Management (Senior Resources) including Resource Supply Chain Management - Financial performance (Margin) - Supporting Growth - Client satisfaction (Internal &amp; External) - Working closely within the Practice to ensure identification of - best in class processes based on internal and external benchmarks/best practices - Ensure implementation of best practices in the areas of People, Process, Technology and Controls in conjunction with the Delivery Teams (Process and Technology) - Manage the talent pipeline within the team in conjunction with the Practice Head to ensure organisation needs are met to support the growth ambition. - Managing careers of the Engagement Managers - assigned - to the engagements through job rotation and skill upgradation - Working closely with the Practice &amp; Delivery team to arrive at new opportunities for better efficiency to the client using ESOAR methodology underpinned by - 5 Senses of Intelligent Automation- - Supports contractual re-negotiations to protect business interests while at the same time maintaining customer satisfaction - Developing strong networks within the organization, whilst being mindful of internal protocol 2. PERSON SPECIFICATION: Essential Skills and Experience - 1. 15- 25 yrs of proven experience in BPO in a global complex environment 2. Should have led large client delivery/portfolio delivery in the F&amp;A space - 600-1500 FTEs 3. Subject matter expert in the F&amp;A domain - has a high level of expertise on Procure to Pay (P2P) processes which includes Service Delivery, Automation (incl RPA), Transformation and Innovation 4. Good experience in delivering Transformation projects for clients including Automation using Industry Tools and Robotic Process Automation (RPA) 5. Leadership skills in a multicultural environment managing Global/Regional Delivery 6. Proven experience in a global complex BPO environment 7. Ability to influence at senior business levels within the organization 8. Strong relationship building, communication, and influencing skills 9. Ability to bring innovation to challenges and to overcome problems and obstacles as they arise as well as take action and produce desired outcomes with limited direction 10. Strong commercial awareness and project management ability 11. Experience in change management 12. Transformation mindset

Metros

Practice Head - Procure To Pay/Record To Report - F&A Process - BPO 

Job Description for Practice Head - Procure To Pay/Record To Report - F&A Process - BPO  in Green Tree Advisory Services Pvt. Ltd in  Metros for (15-25) years of experience. Apply Now!