Porter.in - Deputy General Manager - Operations

Role:

- Prepare Strategy with high quality insights: competition observability, customer experience, partner experience, partner wallet share, etc.

- Ensure rigor in city operations: operationalize right configurations on price, surge etc; inorganic partner acquisition, partner walk-in experience.

- Contribute to city level unlocks: zonal expansion, zonal fulfillment - local city level initiatives.

Skills:

- Running a disciplined operations engine (building a good team, operating system).

- Ability to answer market backward questions through ground level insights.

- Structured thinking, problem solving instinct