Health insurance

Job/Soft skill training

Cafeteria

Free meal

Professional degree assistance

Office cab/shuttle

Child care facility

International/On-site exposure

Office gym

Porter Reviews by Employees

Business Associate

Business Executive

Senior Business Associate

Customer Care Executive

Assistant Manager

Delivery Boy

Senior Manager

Senior Business Executive

Business Development Executive

Category Manager

Team Lead

Customer Service Executive

Associate Trainee

Quality Auditor

Senior Business Analyst

Manager

Sales Executive

Team Coach

Senior Associate

Business Development Associate

Quality Analyst

Customer Service Associate

Driver

Software Developer

Operations Executive

Intern

QA Engineer

Finance Manager

Customer Support Executive

Business Analyst

Roles and Responsibilities: Partner Understanding & Journey Mapping - Develop a deep understanding of 2-wheeler partner personas, their motivations, barriers, and preferred information consumption patterns - Map partner journey stages and identify high-impact training and communication touchpoints (e.g., onboarding, compliance, engagement programs, rewards) Training & Communication Strategy - Design and implement structured training modules and communication campaigns aligned with partner lifecycle stages - Customize content format and delivery methods (videos, voice messages, in-app prompts, on-ground activations, etc.) for maximum relevance and recall - Work closely with product, operations, and business teams to ensure timely and accurate partner messaging Content Design & Delivery - Collaborate with internal stakeholders and external vendors to create engaging, easy-to-understand, multilingual content - Manage the deployment of content across all key channels (partner app, call center, WhatsApp, social media, etc.) Feedback & Impact Measurement - Define key metrics to measure the effectiveness of training and communication interventions (engagement, adoption, behavioral changes) - Set up feedback loops via surveys, field insights, or focus groups to assess whats working and whats not - Continuously improve content and strategies based on performance data and qualitative insights Skills Required: - Youre structured and data-driven able to set goals, measure outcomes, and make improvements - You have strong storytelling and content development skills, with an ability to simplify complex information - Youre comfortable collaborating with product, ops, creative, and field teams to bring ideas to life

Bangalore

Porter.in - Senior Manager - Partner Lifecycle 

Job Description for Porter.in - Senior Manager - Partner Lifecycle  in SMARTSHIFT LOGISTICS SOLUTIONS PRIVATE LIMITED in  Bangalore for (2-6) years of experience. Apply Now!

Porter.in - Senior Manager - Partner Lifecycle  | iimjobs.com