Health insurance

Job/Soft skill training

Cafeteria

Free meal

Professional degree assistance

Office cab/shuttle

Child care facility

International/On-site exposure

Office gym

Porter Reviews by Employees

Business Associate

Business Executive

Senior Business Associate

Customer Care Executive

Assistant Manager

Delivery Boy

Senior Manager

Senior Business Executive

Business Development Executive

Category Manager

Team Lead

Customer Service Executive

Associate Trainee

Quality Auditor

Senior Business Analyst

Manager

Sales Executive

Team Coach

Senior Associate

Business Development Associate

Quality Analyst

Customer Service Associate

Driver

Software Developer

Operations Executive

Intern

QA Engineer

Finance Manager

Customer Support Executive

Business Analyst

Role Lifecycle team focuses on the following areas: - Engagement (RnR, Welfare) - Conduct campaigns that aims to increase engagement (hours logged in , orders/partner) and influence positive behavior from partner through positive reinforcements - SLA - Maintain committed SLAs like ABRTG ( Accepted but refused to go) , Delay etc through negative reinforcements - Retention - Increase the retention of partners in the platform through med-long term initiatives - Training and Communication - Ensure Partners are equipped and trained to perform at their best on the platform while continuously engaging with them through different channels of communication - 3PL Vendor lifecycle management Head of lifecycle is expected to: - Own end to end & ensure all lifecycle processes are designed well and are being conducted effectively - Ensure lifecycle metrics are meeting targets; Ideate and come up with ways to continuously improve on above mentioned areas - Hiring & performance management of the entire lifecycle team - Hire & develop the right people within lifecycle team - Conduct time to time reviews on the performance of lifecycle team and provide feedback Skills - Analytical ability - Structured thinking - Team management (Manager of managers) - Empathy - Articulation & communication

Bangalore

Porter.in - Deputy General Manager - Partner Lifecycle 

Job Description for Porter.in - Deputy General Manager - Partner Lifecycle  in SMARTSHIFT LOGISTICS SOLUTIONS PRIVATE LIMITED in  Bangalore for (4-10) years of experience. Apply Now!

Porter.in - Deputy General Manager - Partner Lifecycle  | iimjobs.com