Health insurance

Job/Soft skill training

Cafeteria

Free meal

Professional degree assistance

Office cab/shuttle

Child care facility

International/On-site exposure

Office gym

Porter Reviews by Employees

Business Associate

Business Executive

Senior Business Associate

Assistant Manager

Delivery Boy

Customer Care Executive

Senior Manager

Senior Business Executive

Team Lead

Category Manager

Business Development Executive

Customer Service Executive

Manager

Associate Trainee

Quality Auditor

Senior Business Analyst

Business Development Associate

Team Coach

Senior Associate

Sales Executive

Delivery Partner

Deputy General Manager

Customer Support Executive

Quality Analyst

Customer Service Associate

Driver

Software Developer

Operations Executive

Intern

QA Engineer

Finance Manager

Program Manager

Software Engineer

Business Analyst

Associate Business Trainee

Deputy General Manager Role: - Team manager role, would be responsible for the overall increase in retention & wallet share (city x users x category) push for Porter's offerings - Taking co-ownership of high value clients and increasing their wallet share - Setting up the processes to effectively increase the client understanding of product and getting the business expansion opportunities through different means - Be the voice of the customer/enterprises at account management stage and Liaison with the product team to get all the necessary help, required in retention, reactivation and referral (RRR) - Share reports and insights from the conversations, to effectively improve the KAM processes or our focus towards the business expansion - Liaison with the marketing team to set up campaigns, plan testimonials and blogs with key accounts - Drive a thriving acquisition loops with referrals from existing customers Deputy General Manager - Key Accounts is expected to: - Develop tools and processes which will empower the team to target the right clients (current vs. potential) - Perform periodic goal setting exercise for increasing retention and wallet share of existing customers of porter - Own end to end & ensure customer lifecycle processes are designed well and customers are being farmed to increase the revenue per customer - Jointly handle large enterprise accounts and improve their revenue - Ideate and come up with ways to continuously improve on below mentioned areas - Improve the retention, improve our understanding of needs and wants of the market, and help envisioning necessary changes in product, to get more business from the existing clients

Bangalore

Porter.in - Deputy General Manager - Key Accounts 

Job Description for Porter.in - Deputy General Manager - Key Accounts  in Porter in  Bangalore for (5-10) years of experience. Apply Now!

Porter.in - Deputy General Manager - Key Accounts  | iimjobs.com