Poonawalla Fincorp - Deputy Manager - Tele Sales

Deputy Manager - Tele Sales

Job Overview:

We are seeking a dynamic and results-driven Deputy Manager Tele Sales to lead and manage a team of Sales Associates. The ideal candidate will be responsible for driving sales performance, ensuring operational efficiency, and fostering overall team development.

Key Responsibilities:

Team Management:

- Lead, mentor, and motivate a team of Sales Associates to achieve individual and team sales targets.

Performance Monitoring:

- Monitor sales calls, identify low performers, and provide regular coaching, feedback, and mentoring to enhance productivity.

Sales Growth:

- Drive sales performance and ensure month-on-month achievement of targets.

- Identify training needs within the team, coordinate training sessions, and work on the overall skill and career development of team members.

Compliance & Quality:

- Maintain adherence to organizational processes, quality standards, and compliance guidelines.

Key Requirements:

- Graduate/Postgraduate in any discipline.

- 5 to 8 years of experience in Tele Sales, with at least 2 to 3 years in a team lead/managerial role.

- Proven track record of meeting and exceeding sales targets.

- Strong leadership, coaching, and people management skills.

- Excellent communication, analytical, and problem-solving abilities.

- Ability to work in a fast-paced and target-driven environment.