Develop Training Programme: - Identify the training requirements from various stakeholders through job analysis, understand the career paths, succession planning requirements, and in consultation with line managers - Develop an overall training and development plan and ensure the plan is aligned with the organization's goals - Design and develop specific training programs such as training the first-time managers, etc. with the best available resources - Responsible for the design and development of appropriate training schedules and plan based on the identified training needs Training Execution: - Implement and sustain various learning strategies across the organization to ensure that the business is constantly updated with industry trends and practices - Work on induction and orientation programs / In-house behavioral training programs - Embrace different training methods, including e-learning, classroom training, demonstrations, on-the-job training, meetings, workshops, and others - Monitor and evaluate post-training effectiveness through 30-60-90 days measurements, reporting manager s feedback, and self-assessment - Report post-training success and ROI Training Coordination and Support: - Foster communication and coordination with other departments to enable successful delivery of the training program - Point of contact for training requests and inquiries from various functions - Create/ oversee the development of training materials, online training modules, and other documentation - Review training materials and approve the appropriate content - Manage training facilitators, work schedule, absence, performance evaluation, provide feedback, and training - Provide training logistics support, budget allocation, course development, plan, schedule, delivery, and measure performance and cost management - Manage training budget and control the spending - Contribute to on-going improvements and development initiatives - Participate in problem-solving discussions with internal as well as external stakeholders - Customize training programs for specific requirements - Stay updated with the training trends, industry best practices, and developments - Evaluate different training methods and programs to measure the effectiveness and provide recommendations for decision making Desired Skills and Experience- - Proven experience in designing and executing large-scale training programs - Handling Training Delivery, Training Performance and Managing Escalations - Excellent communication skills, both in written and verbal form, are mandatory to ensure clear and concise communication of information and instructions during the training program - Proficient in the use of MS Word, MS Excel, and PowerPoint, which are necessary for the creation of training materials as well as reporting to senior management - Strong analytical and problem-solving skills to analyze the situation, assess the training requirements, and translating them into actionable initiatives. - Attention to details, strong negotiation and influencing skills, and ability to achieve win-win for both customer and for the organization - Excellent interpersonal skills to build and maintain collaborative setting, build relationships with diverse people including internal/ external organizations

Delhi NCR

Gurgaon/Gurugram

Haryana

PolicyBazaar.com - Head - Learning & Development 

Job Description for PolicyBazaar.com - Head - Learning & Development  in Policybazaar Insurance Brokers Pvt Ltd. in  Delhi NCR Gurgaon/Gurugram Haryana for (12-20) years of experience. Apply Now!